Leatherhead, KT22 0BX,
United Kingdom
Combat Stress Technographics
Combat Stress Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Combat Stress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420 Combat Stress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Combat Stress has purchased the following applications: Microsoft 365 for Collaboration in 2016, dotdigital Engagement Cloud for Customer Engagement in 2021, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Combat Stress is running and its propensity to invest more and deepen its relationship with Microsoft , Momentive (formerly SurveyMonkey) , dotdigital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Combat Stress revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Combat Stress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Combat Stress Tech Stack and Enterprise Applications
Combat Stress Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Combat Stress implemented Microsoft 365 to modernize Collaboration across the organization. The deployment used Microsoft 365 capabilities for email, team collaboration, document sharing and web content support, with Exchange Online, Microsoft Teams, SharePoint Online and OneDrive identified as core functional components. The nonprofit exposes Microsoft 365 functionality on its public website while using the same platform for internal communication and coordination workflows.
The implementation was provisioned as a cloud-hosted Microsoft 365 tenant and configured with role-based access and content management to support clinical support and administrative functions. Configuration emphasis included document management, secure file synchronization and collaboration tooling, and centralized mailbox and calendar management to enable cross-team coordination. Governance centered on tenant-level policies for access controls and content lifecycle, with staged provisioning of SharePoint site templates and Teams structures to control rollout and standardize collaboration patterns.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Combat Stress CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Combat Stress deployed dotdigital Engagement Cloud as its Customer Engagement platform on its public website. The implementation positions dotdigital Engagement Cloud to centralize digital engagement, supporting marketing and supporter communications for the United Kingdom based nonprofit Combat Stress.
The deployment leverages core Customer Engagement capabilities typical of the category, including email campaign management, audience segmentation, automated engagement workflows, web forms and on‑site behavioral tracking. dotdigital Engagement Cloud is configured to manage campaign content, segment audiences for targeted messaging and run time‑based and event driven automation to drive repeatable supporter journeys.
Integration work focused on embedding dotdigital Engagement Cloud into the Combat Stress website to capture email signups and on‑site engagement signals, enabling real time campaign triggers from website activity. Operational ownership sits with the marketing and digital teams, who use the platform to orchestrate cross channel outreach and to maintain centralized campaign and subscriber lists.
Governance and rollout emphasized standardized campaign workflows and segmentation rules, with staged adoption across supporter communications functions and a focus on consistent data capture on web touchpoints. The narrative centers on Combat Stress, dotdigital Engagement Cloud, Customer Engagement and the business function of digital marketing and supporter engagement rather than on any prior system details.
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Donor and Fundraising Management | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Combat Stress ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020 Combat Stress implemented New Relic APM to instrument and monitor performance of its public website, classified under Application Performance Management. The implementation is visible in the site source and centers on continuous collection of application metrics and transaction traces to provide runtime observability of the web application stack.
New Relic APM was configured to capture server-side application metrics, transaction tracing, error analytics and performance dashboards consistent with Application Performance Management functionality. Operational coverage focuses on the public website, with web and digital operations teams using New Relic APM for monitoring, incident triage and performance visibility, and dashboards and alerts configured inside New Relic APM to support day to day operational workflows.
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Combat Stress PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Combat Stress IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Combat Stress
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Combat Stress Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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