Comfort Keepers
1 Park Plaza Suite 300,
Irvine, 92614, CA,
United States
Irvine, 92614, CA,
United States
1 800-387-2415
Leisure and Hospitality
Comfort Keepers Technographics
Comfort Keepers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comfort Keepers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Comfort Keepers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comfort Keepers has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Hyrell Applicant Tracking System for Applicant Tracking System in 2018, Kaleida eRSP for Home Care Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comfort Keepers is running and its propensity to invest more and deepen its relationship with Intuit , Hyrell , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comfort Keepers revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comfort Keepers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comfort Keepers Tech Stack and Enterprise Applications
Comfort Keepers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Comfort Keepers implemented Intuit Quickbooks Enterprise as its ERP Financial solution. The deployment established Intuit Quickbooks Enterprise as the central financial system to support Comfort Keepers finance and accounting business functions, aligning corporate reporting and transactional accounting workflows across the organization in the United States.
The implementation focused on standard ERP Financial capabilities, including configuration of general ledger, accounts payable, accounts receivable, cash management, budgeting and financial reporting, and multi-entity consolidation. Implementation work emphasized standardized chart of accounts, role based access controls, audit logging and automated month end close procedures to create consistent accounting governance and repeatable close workflows across corporate finance and accounting teams. Intuit Quickbooks Enterprise was configured to serve as the authoritative record for transactional finance and statutory reporting, with operational controls and process orchestration tailored to the companys multi-site operating model.
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Comfort Keepers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyrell | Legacy | Hyrell Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Comfort Keepers deployed Hyrell Applicant Tracking System to centralize and standardize franchise hiring across its U.S. network, addressing persistent challenges in reaching qualified caregiver applicants. Applicant Tracking System functionality was applied at franchise locations including Windsor, CO, Yucaipa and Riverside, CA, and Huntington Beach, CA, as reported by local franchise managers and HR leads.
The Hyrell Applicant Tracking System implementation emphasized configurable hiring workflows, using pre-created job templates from Hyrell’s Community Library that franchise managers could quickly customize and reuse. Configuration included custom Disposition Codes and Stages, and candidate filtering based on answers to screening questions, which supported faster applicant triage and role-specific shortlisting.
Operational coverage focused on HR and recruitment functions within individual Comfort Keepers franchises, enabling franchise owners and HR staff to categorize applicants for future consideration and to enforce a consistent interview progression. The system configuration and standardized stages introduced a repeatable process that franchises could apply across caregiver hiring workflows, improving governance of candidate intake and follow up.
Franchise leaders reported immediate gains in applicant quality and speed of access to candidates, noting that local teams were able to get the system running within a day after short training sessions with the Hyrell support team. Comfort Keepers highlighted responsive Hyrell support and flexible customization as key elements that reduced implementation friction and helped franchises adopt the Hyrell Applicant Tracking System into regular hiring operations.
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BackGround Screening | HCM |
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2017 | 2017 |
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BackGround Screening | HCM |
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2020 | 2021 |
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Employee Experience, Employee Engagement | HCM |
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2023 | 2024 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2018 |
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Comfort Keepers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fullsteam | Legacy | Kaleida eRSP | Home Care Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Comfort Keepers Las Cruces implemented Kaleida eRSP as its Home Care Management platform to support scheduling, client management, electronic visit verification and billing across its home-care operations in the United States. The deployment is cited in eRSP customer testimonials and positions Kaleida eRSP as the operational system of record for caregiver scheduling and client intake workflows at the franchise level.
Kaleida eRSP was configured to manage core Home Care Management functions including visit scheduling, client records management, EVV capture and billing orchestration. Module usage such as payroll and EVV integration is inferred from eRSP vendor capabilities and the vendor level PrimePay and QuickBooks integrations rather than from a dedicated public case study for this franchise, indicating a linked workflow from time capture to payroll and accounting systems consistent with Home Care Management practice.
Operational coverage centers on field caregiving and administrative billing teams, aligning care delivery schedules with EVV and billing processes to reduce administrative time and streamline home-care operations as reported in the testimonial. Governance implications include consolidation of scheduling and EVV data into a single application for franchise operations, enabling standardized care coordination and billing workflows across Comfort Keepers locations that adopt Kaleida eRSP.
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Comfort Keepers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Comfort Keepers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2013 | 2013 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Comfort Keepers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Comfort Keepers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2020 | 2020 |
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Comfort Keepers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Comfort Keepers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Comfort Keepers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comfort Keepers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comfort Keepers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Comfort Keepers Technographics
Comfort Keepers is a Leisure and Hospitality organization based in United States,
with around 10000 employees and annual revenues of $2.50 billion.
Comfort Keepers operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Hyrell Applicant Tracking System and Kaleida eRSP,
covering areas like ERP Financial, Applicant Tracking System and Home Care Management.
Comfort Keepers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Hyrell and Fullsteam.
Comfort Keepers recently adopted applications including
UKG Great Place to Work Emprising in 2023, DocuSign eSignature in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comfort Keepers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comfort Keepers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comfort Keepers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.