AI Buyer Insights:

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Commercial Bank of Kuwait
Location
Mubarak Al Kabeer Street,
Kuwait City, 13029,
Kuwait
Website
https://www.cbk.com/
Phone
965-243-8190
Artw industry
Banking and Financial Services
Employee
Revenue

Commercial Bank of Kuwait Technographics

Commercial Bank of Kuwait Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Commercial Bank of Kuwait and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Commercial Bank of Kuwait employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Commercial Bank of Kuwait has purchased the following applications: REVE Chat for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017, PubMatic for Digital Advertising Platform in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Commercial Bank of Kuwait is running and its propensity to invest more and deepen its relationship with REVE Chat , ReadSpeaker Holding , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Commercial Bank of Kuwait revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commercial Bank of Kuwait intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Commercial Bank of Kuwait Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
REVE Chat Legacy REVE Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Commercial Bank of Kuwait deployed REVE Chat on its public website, adopting REVE Chat as a Chatbots and Conversational AI solution for customer-facing digital channels. The deployment anchors conversational engagement on the bank website, positioning REVE Chat to handle routine inquiries, session-based interaction, and first contact routing as part of online retail banking support. The implementation centers on a web-embedded chat widget and conversational workflow orchestration consistent with the Chatbots and Conversational AI category, including scripted FAQ flows, session context tracking, and live agent escalation capabilities. Configuration emphasizes conversational intent flows and response templates, while vendor-hosted delivery models provide the runtime for the REVE Chat conversational engine and client-side widget assets. Operational coverage is focused on the public website as the primary digital touchpoint, supporting customer service and digital channels teams. Governance is implied through consolidation of web channel handling into a conversational interface, aligning operational ownership with front-line support and digital operations, and enabling channel-level reporting and monitoring via the REVE Chat administration capabilities.
Natural Language Processing AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Commercial Bank of Kuwait implemented Adobe Connect on their website. Adobe Connect serves as the bank's Audio Video and Web Conferencing solution for hosted webinars, virtual client meetings, and public-facing presentation delivery. The deployment uses web-embedded Adobe Connect meeting rooms and standard Audio Video and Web Conferencing capabilities such as recording and playback, screen sharing, persistent meeting spaces, chat moderation, and webinar controls to support scheduled external sessions. The full application name Adobe Connect is used to centralize these conferencing functions within the bank's customer engagement layer on its public site. Operationally the implementation is positioned to support customer engagement, remote briefings, and interactive training workflows delivered through the bank website. Governance focuses on scheduled session administration, content publishing for public events, and platform access controls tied to the website content management and communications processes.
Audio Video and Web Conferencing Collaboration 2019 2019
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PubMatic Legacy PubMatic Digital Advertising Platform CRM n/a 2020 2020
In 2020, Commercial Bank of Kuwait implemented PubMatic, a Digital Advertising Platform, on its public website to manage display inventory, programmatic yield, and audience monetization. The deployment emphasized publisher-side ad technology, with PubMatic ad tags embedded across site pages to enable real time bidding, inventory configuration, and reporting through the platform’s dashboards. Configuration work focused on ad tag placement, ad unit mapping, creative trafficking controls, and measurement instrumentation to support campaign delivery and site level analytics. Operational ownership sat with the bank’s digital marketing and web operations teams, with governance workflows established for creative approval, compliance review, and phased tag validation during the rollout.
Digital Advertising Platform CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2004 2005
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Commercial Bank of Kuwait
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Commercial Bank of Kuwait Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Commercial Bank of Kuwait Technographics

Commercial Bank of Kuwait is a Banking and Financial Services organization based in Kuwait, with around 900 employees and annual revenues of $100.0 million.

Commercial Bank of Kuwait operates a diverse technology stack with applications such as REVE Chat, Adobe Connect and PubMatic, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Advertising Platform.

Commercial Bank of Kuwait has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as REVE Chat, Adobe Systems and PubMatic.

Commercial Bank of Kuwait recently adopted applications including Salesforce Sales Cloud in 2021, Okta Identity Cloud in 2021 and REVE Chat in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Commercial Bank of Kuwait’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Commercial Bank of Kuwait’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Commercial Bank of Kuwait technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.