AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Commercial Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Halo Service Solutions Legacy HaloPSA Professional Services Automation ERP Services and Operations n/a 2019 2019
In 2019 Commercial Group's Managed IT division implemented HaloPSA, adopting the Professional Services Automation application to centralize IT service and operations. Deployment focused on IT service and operations across Europe, primarily the United Kingdom, with an emphasis on standardizing ticketing, alert triage, and change workflows across onsite and remote teams. HaloPSA was configured to automate routine workflows, instrument incident handling, and simplify Change Management processes. Functional capabilities implemented included automated alert processing, ticket creation and routing, structured change request and approval flows, and reporting configured for contract and SLA visibility. The implementation integrated SolarWinds monitoring with HaloPSA so that monitoring alerts were converted into actionable incidents within the service desk. Integration routed SolarWinds alerts into automated processing queues, reducing manual monitoring overhead and enabling synchronized execution between onsite engineers and remote teams. Governance changes formalized incident escalation and change approval procedures and the rollout was managed within the Managed IT division across UK operations. The project reduced daily monitoring overhead and resulted in roughly 1.5 hours saved per engineer per day from automated alert processing, and clearer reporting that aided contract renewals while improving collaboration between onsite and remote teams.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Spotler Legacy Spotler Marketing Automation CRM n/a 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Commercial

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Commercial Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Commercial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Commercial digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Commercial Technographics
Commercial is a Professional Services organization based in United Kingdom, with around 150 employees and annual revenues of $44.6 million.
Commercial operates a diverse technology stack with applications such as HaloPSA, Spotler and Pathwire Mailgun, covering areas like Professional Services Automation, Marketing Automation and Transactional Email.
Commercial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Halo Service Solutions, Spotler and Sinch.
Commercial recently adopted applications including ClickDimensions Marketing Automation in 2022, Pathwire Mailgun in 2021 and Hubspot Marketing Automation in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Commercial’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Commercial’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Commercial technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.