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Communications and Information Technology Commission (CITC) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Communications and Information Technology Commission (CITC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 499 Communications and Information Technology Commission (CITC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Communications and Information Technology Commission (CITC) has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft SharePoint for Enterprise Content Management in 2020, Nintex K2 Cloud for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Communications and Information Technology Commission (CITC) is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Nintex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Communications and Information Technology Commission (CITC) revenues, which have grown to $1.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Communications and Information Technology Commission (CITC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex K2 Cloud | Process Mining | Analytics and BI | n/a | 2019 | 2019 | In 2019, the Communications and Information Technology Commission (CITC) implemented Nintex K2 Cloud as a Process Mining solution to accelerate development and delivery of its e-services. The deployment targeted CITC’s internal operations supporting 400 plus internal employees and more than 100 external user organizations across eight service providers and consumer groups who access the CITC e-Services platform. CITC standardized on Nintex K2 Cloud’s workflow engine and low-code process application model, leveraging Arabic language scripting support and libraries of reusable code to speed development. The implementation concentrated on process-based application templates, workflow automation, and reusable components so that common regulatory change patterns could be parameterized rather than rebuilt from scratch. Integrations focused on connecting existing solutions with K2 Cloud workflows to form one architecture for rapid development and deployment of e-services across CITC’s user segments. Operational ownership sits with an internal team of around 20 specialists who handle development, maintenance, support, and analysis, and the platform has been used to deliver over 60 e-services solutions across regulatory and service delivery functions. Governance and rollout emphasized reuse and in-house capability to reduce external contracting, with libraries and process governance enabling faster change cycles. Outcomes reported include reduction in typical build time from 3 to 4 months down to one month or less, an overall time-to-market reduction of 50 to 70 percent depending on the request, secure workflow controls that enable KPI measurement of staff, and a significant increase in end-user satisfaction. |
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2017 | 2017 |
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