Communications and Information Technology Commission (CITC)
Imam Saud bin Abdulaziz bin Muhammad Al Suba Road, An Nakheel,
Riyadh, 12382,
Saudi Arabia
Riyadh, 12382,
Saudi Arabia
966 11 461 8000
Government
Communications and Information Technology Commission (CITC) Technographics
Communications and Information Technology Commission (CITC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Communications and Information Technology Commission (CITC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 499 Communications and Information Technology Commission (CITC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Communications and Information Technology Commission (CITC) has purchased the following applications: Nintex K2 Cloud for Process Mining in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft SharePoint for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Communications and Information Technology Commission (CITC) is running and its propensity to invest more and deepen its relationship with Nintex , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Communications and Information Technology Commission (CITC) revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Communications and Information Technology Commission (CITC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Communications and Information Technology Commission (CITC) Tech Stack and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex K2 Cloud | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, the Communications and Information Technology Commission (CITC) implemented Nintex K2 Cloud as a Process Mining solution to accelerate development and delivery of its e-services. The deployment targeted CITC’s internal operations supporting 400 plus internal employees and more than 100 external user organizations across eight service providers and consumer groups who access the CITC e-Services platform.
CITC standardized on Nintex K2 Cloud’s workflow engine and low-code process application model, leveraging Arabic language scripting support and libraries of reusable code to speed development. The implementation concentrated on process-based application templates, workflow automation, and reusable components so that common regulatory change patterns could be parameterized rather than rebuilt from scratch.
Integrations focused on connecting existing solutions with K2 Cloud workflows to form one architecture for rapid development and deployment of e-services across CITC’s user segments. Operational ownership sits with an internal team of around 20 specialists who handle development, maintenance, support, and analysis, and the platform has been used to deliver over 60 e-services solutions across regulatory and service delivery functions.
Governance and rollout emphasized reuse and in-house capability to reduce external contracting, with libraries and process governance enabling faster change cycles. Outcomes reported include reduction in typical build time from 3 to 4 months down to one month or less, an overall time-to-market reduction of 50 to 70 percent depending on the request, secure workflow controls that enable KPI measurement of staff, and a significant increase in end-user satisfaction.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the Communications and Information Technology Commission (CITC) deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its public website. The Cisco Webex Meetings implementation provides browser and client-based meeting access embedded into the website, supporting scheduled and ad hoc virtual sessions for both public stakeholder engagement and internal collaboration across the commission. The deployment aligns with Audio Video and Web Conferencing functional requirements such as real-time video, audio bridging, screen sharing, and session recording.
Configuration emphasizes meeting orchestration, participant management, and security controls, including host privilege management and meeting locking, consistent with enterprise conferencing governance practices. The implementation centers on web-based access and meeting lifecycle workflows, covering scheduling, invitation delivery, session recording retention, and participant moderation to support the commission's communications and regulatory engagement activities. Cisco Webex Meetings is positioned as the primary Audio Video and Web Conferencing tool presented on the CITC website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Communications and Information Technology Commission implemented Microsoft SharePoint to provide Enterprise Content Management for its public website and internal content repositories. The deployment centers on Microsoft SharePoint as the primary content platform supporting web content publishing and document lifecycle management across the organization.
Configuration focuses on core Enterprise Content Management capabilities such as web content publishing, document libraries with versioning and metadata, enterprise search, access controls, and approval workflow automation. Microsoft SharePoint is used to manage editorial workflows and structured content types, enabling standardized publishing and recordkeeping across sites.
Operational coverage includes the CITC public website and internal departmental document stores, serving corporate communications and regulatory content management needs. The implementation provides centralized site collections and permission models to segregate public facing content from internal repositories while maintaining a unified content platform.
Governance centers on role based access controls, editorial approval workflows, and content retention and audit capabilities aligned with enterprise content management practices. The implementation narrative shows Microsoft SharePoint as the platform instrumenting content publishing, collaboration, and information governance for the Communications and Information Technology Commission.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Communications and Information Technology Commission (CITC)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Communications and Information Technology Commission (CITC) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Communications and Information Technology Commission (CITC) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Communications and Information Technology Commission (CITC) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Communications and Information Technology Commission (CITC) Technographics
Communications and Information Technology Commission (CITC) is a Government organization based in Saudi Arabia,
with around 499 employees and annual revenues of $32.0 million.
Communications and Information Technology Commission (CITC) operates a diverse technology stack with applications such as
Nintex K2 Cloud, Cisco Webex Meetings and Microsoft SharePoint,
covering areas like Process Mining, Audio Video and Web Conferencing and Enterprise Content Management.
Communications and Information Technology Commission (CITC) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nintex, Cisco Systems and Microsoft.
Communications and Information Technology Commission (CITC) recently adopted applications including
Cisco Webex Meetings in 2020, Microsoft SharePoint in 2020 and Nintex K2 Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Communications and Information Technology Commission (CITC)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Communications and Information Technology Commission (CITC)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Communications and Information Technology Commission (CITC) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.