New Gloucester, 4260, ME,
United States
Community Health Options Technographics
Community Health Options Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Health Options and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Community Health Options employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Health Options has purchased the following applications: HealthRules Payer for Core Admin Processing System in 2015, Rocket.chat for Chatbots and Conversational AI in 2018, Amwell Telemedicine for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Health Options is running and its propensity to invest more and deepen its relationship with HealthEdge Software , Rocket.chat , American Well or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Health Options revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Health Options intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Health Options Tech Stack and Enterprise Applications
Community Health Options ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2015 | 2015 |
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Community Health Options AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Community Health Options Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| American Well | Legacy | Amwell Telemedicine | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Community Health Options deployed Amwell Telemedicine as an Audio Video and Web Conferencing solution embedded on its public website. Community Health Options uses Amwell Telemedicine to provide member-facing telehealth and virtual visit access through web-based appointment flows.
The deployment is web-embedded, surfacing the Amwell Telemedicine browser client directly on healthoptions.org, enabling real-time audio and video sessions initiated from the site. The architecture centers on a browser-based conferencing client and server-side session orchestration, consistent with Audio Video and Web Conferencing platforms. Implementation scope is focused on patient access workflows and clinician encounter initiation from the public site.
Functional capabilities implemented align with standard telemedicine workflows, including visit scheduling and session initiation, virtual waiting room and clinician video encounters, and capture of encounter metadata for downstream processing. Amwell Telemedicine is used as the primary audio and video channel within these workflows to support synchronous clinical interactions. Integrations are limited to the website embedding, with session handoff and user experience exposed through the web front-end.
Operational governance is expected to involve clinical operations and IT for session availability and user support, with rollout managed through site-level configuration and web deployment. The implementation reads as a targeted member-facing telehealth channel leveraging Amwell Telemedicine within Community Health Options digital access layer.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Community Health Options Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2025 | 2025 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Community Health Options CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2015 | 2015 |
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Community Health Options PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2023 | 2023 |
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Community Health Options TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Integrity | TRM |
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2023 | 2023 |
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Community Health Options PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Community Health Options IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Community Health Options CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Community Health Options
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Community Health Options Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||