Toronto, M5R 2S7, ON,
Canada
Community Living Toronto Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Living Toronto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 883 Community Living Toronto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Living Toronto has purchased the following applications: Microsoft Dynamics 365 Human Resources for Core HR in 2019, Zoom for Audio Video and Web Conferencing in 2020, Wufoo Forms for Customer Experience in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Living Toronto is running and its propensity to invest more and deepen its relationship with Microsoft , Zoom Video Communications , Wufoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Living Toronto revenues, which have grown to $93.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Living Toronto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Human Resources | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Community Living Toronto implemented Microsoft Dynamics 365 Human Resources within a Core HR program, aligning HR and finance functional needs with a broader cloud infrastructure initiative. The engagement combined application deployment with extensive Azure architecture and operations, and the Microsoft Dynamics 365 Human Resources implementation was delivered alongside infrastructure provisioning and environment lifecycle management.
Implementation work centered on cloud architecture and platform services in Microsoft Azure, including provisioning VMs, managing disks and Blob storage, configuring backup and Recovery Services vaults, and setting up update management for VM pathing. The team implemented full stack monitoring, alerting, and troubleshooting across network, storage, OS, compute, services and applications, and applied automation and scripting using Ansible and PowerShell to support deployment automation. Security and access management controls included multi factor authentication in the Azure environment, Azure AD password reset synchronization with on prem AD, and administration of Microsoft Teams and Office 365 global admin functions.
On the Microsoft Dynamics 365 Human Resources side the implementation focused on HR and finance functional coverage, authoring user stories and testing plans with KPMG, provisioning sandboxes and test VMs through Azure, and deploying an Azure DevOps environment to manage delivery pipelines. Integrations explicitly included Azure AD single sign on for various applications, connections between the Azure production subscription and Microsoft Lifecycle Services, and coordination with vendors such as Softchoice, New Signature, Microsoft and Sophos for subscription, migration roadmaps and firewall configuration. Telephony and collaboration changes that intersected the Core HR deployment included PSTN moves to Teams telephony and Exchange assessment work to move hybrid mailboxes into Office 365.
Governance and operationalization activities emphasized run books, build books, infrastructure design documentation, service level support including duty pager coverage, and resiliency and disaster recovery planning. The operational scope covered IT and finance stakeholders and involved cross-vendor technical coordination for NTFS permission mirroring, Azure Virtual Desktop pilots to replace Citrix published applications for HR and contact center use cases, and ManageEngine based device management and patching as part of end point governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2014 | 2014 |
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|
|
|
Donor and Fundraising Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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