Pikeville, 41502, KY,
United States
Community Trust Bancorp, Inc Technographics
Community Trust Bancorp, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Trust Bancorp, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 963 Community Trust Bancorp, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Trust Bancorp, Inc has purchased the following applications: Fiserv Prologue for ERP Financial in 2015, DocuSign eSignature for Digital Signing in 2023, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Trust Bancorp, Inc is running and its propensity to invest more and deepen its relationship with Fiserv , DocuSign , DotNetNuke or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Trust Bancorp, Inc revenues, which have grown to $226.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Trust Bancorp, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Trust Bancorp, Inc Tech Stack and Enterprise Applications
Community Trust Bancorp, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Prologue | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Community Trust Bancorp, Inc implemented Fiserv Prologue as an ERP Financial initiative to remove paper-driven invoice workflows and consolidate accounts payable processing. The deployment focused on eliminating paper invoice routing and duplicate data entry while preserving the bank's existing AP control framework within the Fiserv Prologue application.
Configuration work centered on accounts payable orchestration common to ERP Financial systems, including electronic invoice capture and imaging, automated invoice routing to approvers, and centralized invoice archiving. The Fiserv Prologue implementation emphasized single-entry posting into the AP ledger and role based access so approvers could view invoice copies without contacting the AP team.
Operational coverage extended across the finance organization, specifically accounts payable, the controller function, and budget owners across more than 30 banking centers in multiple southern states. The rollout aligned process ownership across locations, standardizing invoice intake and approval workflows to reduce manual scanning, physical check requests, and redundant data entry steps.
Governance changes included centralized invoice intake and standardized approval routing under Fiserv Prologue, with configuration to provide approvers system access to invoice images for budgeting and research. The project was explicitly intended to remove paper invoices and the attendant manual retrieval tasks, with the primary objective of improving AP efficiency by eliminating duplicate data entry and making invoice copies available to approvers through the Fiserv Prologue ERP Financial environment.
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Community Trust Bancorp, Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Community Trust Bancorp, Inc implemented DocuSign eSignature as a Digital Signing capability on its public-facing website. The deployment exposes DocuSign eSignature to web-based customer flows, enabling embedded signing, server-side envelope orchestration, and the platform audit trail to capture legally binding electronic signatures from external customers.
The implementation leverages DocuSign eSignature modules for embedded signing, recipient authentication, envelope routing, automated notifications, and compliance-ready audit logging. Operational scope is focused on customer-facing agreements and account document workflows on the website, affecting retail banking front-office interactions and digital account processes, with governance oriented around centralized signature templates, role-based access to signing envelopes, and retention of audit records for regulatory verification.
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Web Content Management | Content Management |
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2021 | 2021 |
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Community Trust Bancorp, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Community Trust Bancorp, Inc implemented CallRail Call Tracking on its public website. The deployment uses CallRail Call Tracking within the Call Tracking and Recording category to capture inbound phone leads generated by digital channels, with website-level instrumentation to associate website sessions with tracked phone numbers for attribution and campaign analysis.
The implementation leverages Call Tracking and Recording capabilities such as dynamic number insertion, session-level attribution, call logging, and call recording to support marketing analytics and lead validation. Operational coverage centers on digital marketing and customer contact functions, and governance emphasis is on aligning marketing attribution workflows and inbound call handling processes to improve lead routing and campaign measurement.
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Community Trust Bancorp, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Community Trust Bancorp, Inc
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Apps Being Evaluated by Community Trust Bancorp, Inc Executives
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