Bogota, n/a,
Colombia
Compensar Colombia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Compensar Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Compensar Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compensar Colombia has purchased the following applications: Solati Adminfo Smart+ for Debt Collection and Recovery in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compensar Colombia is running and its propensity to invest more and deepen its relationship with Solati , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compensar Colombia revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compensar Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solati | Legacy | Solati Adminfo Smart+ | Debt Collection and Recovery | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024 Compensar Colombia implemented Solati Adminfo Smart+ as a Debt Collection and Recovery deployment focused on automating preventive collections across its operations in Colombia. The implementation centered on the Adminfo voicebot and Adminfo Smart+ capabilities to introduce conversational AI driven outbound contact for early-stage arrears, and the deployment was later documented by Solati in a 2025 case post and recognized at Fintech Américas.
The project explicitly deployed the voicebot conversational AI module within Solati Adminfo Smart+, configuring automated preventive collections workflows that sequence outbound voice interactions and manage conversational handoffs. Functional configuration emphasized voicebot-led debtor engagement, automated campaign sequencing for preventive contacts, and conversational scripting to capture payment intention and next-step commitments, consistent with Debt Collection and Recovery operational patterns.
Operationally the implementation targeted Compensar Colombia’s preventive collections function and collection teams, instituting governance over conversational scripts and campaign schedules to align with existing collections processes. The public record highlights the voicebot/IA component as the primary module implemented, and Solati’s post and industry recognition confirm the deployment and its positioning within Compensar’s broader collections automation efforts.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2023 | 2023 |
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CRM
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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