New York, 10177-1200, NY,
United States
Complete Discovery Source Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Complete Discovery Source and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 145 Complete Discovery Source employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Complete Discovery Source has purchased the following applications: Intelligent Voice for Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI in 2021, Microsoft 365 for Collaboration in 2019, Salesforce Pardot for Marketing Automation in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Complete Discovery Source is running and its propensity to invest more and deepen its relationship with Intelligent Voice , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Complete Discovery Source revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Complete Discovery Source intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intelligent Voice | Legacy | Intelligent Voice | Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Complete Discovery Source integrated Intelligent Voice into its secure Relativity FedRAMP environment, announcing the partnership in January 2021 to embed GPU-powered transcription and analytics for eDiscovery and legal evidence processing. The deployment targeted US government and commercial litigation workflows, enabling the rapid ingestion and processing of thousands of hours of audio inside CDS’s secure evidence platform.
The implementation uses Intelligent Voice for GPU-powered speech recognition and natural language processing capabilities, delivering automated transcription and analytics tailored to eDiscovery workflows. Complete Discovery Source integrated Intelligent Voice, classified as Chatbots and Conversational AI,Natural Language Processing,Speech Recognition AI, to convert audio into searchable text and to surface analytics for legal review, consistent with speech-to-text and NLP functional patterns in this category.
Integrations were executed directly into the Relativity FedRAMP instance operated by Complete Discovery Source, so transcripts and analytics outputs are produced and retained inside the secure eDiscovery environment used for case review and evidence handling. Operational coverage is focused on CDS’s legal evidence processing teams working on US government and commercial matters, preserving processing within the FedRAMP controlled platform.
Governance centered on operating within the FedRAMP secure Relativity framework and adapting evidence intake and review workflows to accept high-volume audio transcription outputs. The stated outcome from the announcement is a shortened time-to-evidence through rapid processing of large audio volumes, with processing and analytics performed inside the secure eDiscovery platform to meet government and commercial client requirements.
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Natural Language Processing | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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