Computer Research Systems Ltd.
First floor, Milford House, Pynes Hill,
Exeter, EX2 5AZ,
United Kingdom
Exeter, EX2 5AZ,
United Kingdom
44 80 0195-0506
Professional Services
Computer Research Systems Ltd. Technographics
Computer Research Systems Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Computer Research Systems Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 241 Computer Research Systems Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computer Research Systems Ltd. has purchased the following applications: Pipedrive LeadBooster Chatbot for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015, Heap Analytics for Marketing Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computer Research Systems Ltd. is running and its propensity to invest more and deepen its relationship with Pipedrive , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computer Research Systems Ltd. revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computer Research Systems Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Computer Research Systems Ltd. Tech Stack and Enterprise Applications
Computer Research Systems Ltd. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive LeadBooster Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Computer Research Systems Ltd. deployed Pipedrive LeadBooster Chatbot on its public website to capture and qualify inbound prospects. The implementation uses Pipedrive LeadBooster Chatbot as a conversational web widget and is registered under Chatbots and Conversational AI, providing automated visitor engagement and pre qualification for the company sales funnel.
Configuration emphasized conversational lead capture and qualification flows, including scripted conversational paths, form capture, and automated creation of contact records. The implementation routed qualified prospects directly into Pipedrive for sales follow up and supported standardized lead assignment workflows, aligning the Chatbots and Conversational AI capability with corporate sales and customer service functions.
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Computer Research Systems Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Computer Research Systems Ltd. implemented Microsoft 365. The deployment is recorded as part of the Collaboration apps category and the Microsoft 365 presence is observable on the company website.
Microsoft 365 is used to provide core collaboration capabilities including cloud email, centralized document sharing, and team collaboration tooling. The configuration aligns with typical Collaboration functionality and implies use of Microsoft 365 services such as SharePoint Online for content management and Microsoft Teams for synchronous and asynchronous team communication and file co-authoring.
Operational coverage targets internal business functions for the UK professional services firm of approximately 241 employees, supporting document workflows, employee communications, and externally surfaced content where Microsoft 365 resources are referenced on the website. Governance and operational controls are likely organized at the tenant level, using centralized administration, license assignment, and permission management consistent with Microsoft 365 deployments in the Collaboration category.
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Computer Research Systems Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Heap Analytics | Marketing Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Computer Research Systems Ltd. deployed Heap Analytics on its public website, adopting the Heap Analytics implementation as part of its Marketing Analytics footprint. The deployment focused on web channel instrumentation and is explicitly used on their site, enabling behavioral data capture for site interactions across marketing funnels.
The implementation leveraged Heap Analytics capabilities common to the Marketing Analytics category, including automatic event capture, session-level reconstruction for user journeys, funnel analysis, and ad hoc segmentation for campaign and conversion analysis. Configuration centered on in-page tracking scripts and event schema design to support retroactive analysis of user interactions without prior manual tagging.
Operational ownership and day to day usage centered on web analytics and digital marketing functions, with governance routines for event taxonomy and data quality to maintain analytic consistency. The implementation narrative emphasizes website instrumentation and behavioral analytics, with Heap Analytics providing the central analytics dataset for marketing and product decision workflows.
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Computer Research Systems Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Computer Research Systems Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Computer Research Systems Ltd.
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CEO | CXO | Finance | |
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Founder & President | CXO | Finance | |
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Managing Director EMEA | Director | Finance | |
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HR Advisor | Manager | HR | |
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Finance Manager | Manager | Finance | |
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IT Support Specialist | Manager | IT | |
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Head of Operations | Director | Finance | |
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Director Of Innovation & Technology | Director | IT | |
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HR Director | Director | HR | |
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Apprentice HR Administrator | Manager | HR | |
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Chief Customer Officer | CXO | Customer Service | |
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EMEA Quality Solutions and CX Manager | Manager | Customer Service | |
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Senior Director Quality Experience | Director | Operations | |
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Director of Client Services | Director | Customer Service | |
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Apps Being Evaluated by Computer Research Systems Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Computer Research Systems Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Computer Research Systems Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Computer Research Systems Ltd. Technographics
Computer Research Systems Ltd. is a Professional Services organization based in United Kingdom,
with around 241 employees and annual revenues of $14.0 million.
Computer Research Systems Ltd. operates a diverse technology stack with applications such as
Pipedrive LeadBooster Chatbot, Microsoft 365 and Heap Analytics,
covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Computer Research Systems Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pipedrive, Microsoft and Contentsquare.
Computer Research Systems Ltd. recently adopted applications including
Cloudflare CDN in 2021, DigitalOcean Droplets in 2018 and Pipedrive LeadBooster Chatbot in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Computer Research Systems Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Computer Research Systems Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Computer Research Systems Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.