Paducah, 42001, KY,
United States
Computer Services Technographics
Computer Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Computer Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1215 Computer Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computer Services has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Docebo LMS for Learning and Development in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computer Services is running and its propensity to invest more and deepen its relationship with Oracle , Docebo , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computer Services revenues, which have grown to $316.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computer Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Computer Services Tech Stack and Enterprise Applications
Computer Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Computer Services implemented Oracle NetSuite ERP to centralize and standardize finance and accounting operations, aligning with the ERP Financial category. The deployment targeted the company level finance function for the 1,215 employee professional services firm headquartered in the United States, consolidating transactional finance activity under a single cloud ERP instance.
The Oracle NetSuite ERP implementation focused on core ERP Financial capabilities, including a unified general ledger, accounts payable, accounts receivable, billing and revenue recognition, fixed asset accounting, and financial reporting. Configuration work emphasized chart of accounts harmonization, period close automation, role based access controls, and workflow based invoice and approval processing to support consistent accounting practices across business units.
Operational governance included centralized month end close procedures, audit trail enforcement, and controlled user permissions to support compliance and internal controls. The implementation was scoped to support finance, accounting, and revenue administration functions, and was configured as a cloud SaaS ERP Financial platform to provide a single source of financial truth for the organization.
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Computer Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022 Computer Services implemented Docebo LMS for Learning and Development. The Docebo LMS instance is surfaced on their website to provide direct web access to organized learning content for employees and externally accessible training assets.
The implementation emphasized core Learning and Development capabilities such as course catalog management, content ingestion and distribution, learner enrollment and progress tracking, and compliance reporting. Docebo LMS was configured to support mixed modalities including self paced courses and instructor led offerings, with content management workflows for authoring and publishing.
Operational coverage centered on HR learning administration and service delivery enablement, with role based administration and learner segmentation configured to align courses to departmental needs. The Docebo LMS is delivered via the company website as the primary learner access point, consolidating content delivery and enrollment flows through web hosted interfaces.
Governance was structured around central learning administrators and departmental owners responsible for course lifecycle, access controls, and compliance workflows. The deployment uses Docebo LMS functional modules to centralize training operations and content delivery for Computer Services.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Computer Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Computer Services deployed Drift AI Chatbot on its public website to provide Chatbots and Conversational AI driven customer engagement and lead capture. The implementation of Drift AI Chatbot is centered on web channel deployment, where the application handles initial visitor triage, automated conversational responses, and qualification of inbound interest to support marketing and sales workflows.
Configuration emphasized conversational routing and knowledge-driven answers, with the Drift AI Chatbot configured to surface contextual content and escalate qualified conversations to human agents. Operational ownership is aligned to digital experience, marketing, and sales teams, with governance focused on conversational script management and response quality, and the deployment scoped to the company website for customer engagement and demand generation.
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Computer Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Event Management | Collaboration |
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2015 | 2015 |
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Computer Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Computer Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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Computer Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Computer Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Computer Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2020 | 2020 |
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Computer Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Computer Services
Apps Being Evaluated by Computer Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||