CSI (Computer System Intelligence)
2940 Trident Court, Birmingham Business Park, Solihull Parkway,,
Birmingham, B37 7YN,
United Kingdom
Birmingham, B37 7YN,
United Kingdom
44 80 0108-8301
Professional Services
CSI (Computer System Intelligence) Technographics
CSI (Computer System Intelligence) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSI (Computer System Intelligence) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CSI (Computer System Intelligence) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
CSI (Computer System Intelligence) has purchased the following applications: Zoho Analytics (ex Zoho Reports) for Analytics and BI in 2020, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSI (Computer System Intelligence) is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSI (Computer System Intelligence) revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSI (Computer System Intelligence) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSI (Computer System Intelligence) Tech Stack and Enterprise Applications
CSI (Computer System Intelligence) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Analytics (ex Zoho Reports) | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, CSI (Computer System Intelligence) deployed Zoho Analytics (ex Zoho Reports). CSI is using Zoho Analytics (ex Zoho Reports) on their website to deliver embedded reporting and visualization capabilities, aligning the implementation with the Analytics and BI category.
The implementation centers on Zoho Analytics embedded reporting and dashboard modules, leveraging interactive visualization widgets and scheduled report delivery common to Analytics and BI workflows. Deployment is web embedded, providing client facing reports and site instrumentation through the Zoho Analytics report authoring and embedding framework, with content and dashboards published to the public website. Operational scope is focused on the company website as the delivery surface for analytics, and configuration is managed through the Zoho Analytics platform’s dashboard and report management features.
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CSI (Computer System Intelligence) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, CSI (Computer System Intelligence) deployed Microsoft 365 to standardize corporate collaboration and communication across the firm. CSI implemented Microsoft 365 as a Collaboration platform to support business functions including IT, professional services delivery, and corporate communications at its United Kingdom operations.
The Microsoft 365 deployment at CSI centers on core Collaboration capabilities common to the suite, including hosted email, document collaboration and sharing, cloud file storage, and unified communications. Microsoft 365 is referenced on CSI’s corporate website, indicating public-facing integration of authentication or content workflows tied to the platform. Configuration and operational use emphasize user provisioning, mailbox and document tenancy, and collaborative content management consistent with professional services workflows.
Governance and operational coverage focus on centralized account management and access controls to align with firmwide IT policies, with tenant-level configuration to support department-level sites and document libraries. The implementation scopes corporate functions rather than single-site tooling, enabling cross-team collaboration across CSI’s professional services organization while retaining standard Microsoft 365 administration and compliance controls.
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CSI (Computer System Intelligence) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, CSI (Computer System Intelligence) implemented Hotjar on its public website to enhance Customer Experience capabilities. The deployment used Hotjar's standard client side JavaScript snippet to instrument pages, capturing behavioral analytics and feedback signals consistent with Customer Experience tooling.
The implementation concentrated on Hotjar modules such as heatmaps, session recordings, conversion funnels, and on page feedback polls and surveys, with data used by CSI marketing and digital experience teams to analyze visitor behavior. Data capture and analysis were managed alongside existing web analytics workflows, with governance aligned to site cookie consent and privacy controls, and operational ownership centralized within CSI's digital and marketing functions.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CSI (Computer System Intelligence) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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CSI (Computer System Intelligence) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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CSI (Computer System Intelligence) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CSI (Computer System Intelligence)
| First Name | Last Name | Title | Function | Department | Phone | |
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Interim Chief Finance Officer | CXO | Finance | |
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Chief Executive Officer | CXO | Finance | |
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CTO | CXO | Finance | |
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Managed Services Operations Manager | Manager | Finance | |
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Financial Accountant Managed Services | Manager | Finance | |
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Managed Services Operations Manager | Manager | Finance | |
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Purchasing Manager | Manager | Procurement | |
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Group Managed Services Director | Director | Finance | |
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CFO | CXO | Finance | |
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HR Manager | Manager | HR | |
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Network Engineer | Manager | IT | |
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Chief Information Security Officer | CXO | IT | |
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Senior Network Engineer | Manager | IT | |
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Apps Being Evaluated by CSI (Computer System Intelligence) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CSI (Computer System Intelligence) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CSI (Computer System Intelligence) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CSI (Computer System Intelligence) Technographics
CSI (Computer System Intelligence) is a Professional Services organization based in United Kingdom,
with around 200 employees and annual revenues of $20.0 million.
CSI (Computer System Intelligence) operates a diverse technology stack with applications such as
Zoho Analytics (ex Zoho Reports), Microsoft 365 and Hotjar,
covering areas like Analytics and BI, Collaboration and Customer Experience.
CSI (Computer System Intelligence) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., Microsoft and Contentsquare.
CSI (Computer System Intelligence) recently adopted applications including
Salesforce Marketing Cloud in 2021, New Relic APM in 2021 and ServiceNow ITSM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CSI (Computer System Intelligence)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CSI (Computer System Intelligence)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CSI (Computer System Intelligence) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.