Computershare Voucher Services
The Pavilions, Bridgwater Road,
Bristol, BS13 8AE,
United Kingdom
Bristol, BS13 8AE,
United Kingdom
81 42-673-6741
Banking and Financial Services
Computershare Voucher Services Technographics
Computershare Voucher Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Computershare Voucher Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Computershare Voucher Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computershare Voucher Services has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2023, Mercer Darwin Benefits (formerly Thomsons Online Benefits) for Benefits Administration in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computershare Voucher Services is running and its propensity to invest more and deepen its relationship with Oracle , Mercer , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computershare Voucher Services revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computershare Voucher Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Computershare Voucher Services Tech Stack and Enterprise Applications
Computershare Voucher Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Computershare Voucher Services implemented Oracle Cloud ERP to consolidate core accounting and financial control functions. The deployment focuses on ERP Financial capabilities to support transactional accounting, treasury operations, financial planning and analysis, statutory and management reporting, and commercial finance across the business unit and its connections to Computershare Group finance operations.
The implementation of Oracle Cloud ERP was configured to manage multi-currency, multi-company accounting requirements and to deliver Oracle functional configuration across standard financial modules. The ERP Lead Architect role is described as providing techno-functional oversight, troubleshooting operational issues, leading functional configuration, and ensuring that financial transactions and data flows meet reporting and regulatory needs.
Integrations and interfaces are a defined operational requirement, the architecture emphasizes seamless integrations with upstream and downstream systems and ongoing interface management to preserve data integrity. Operational coverage is positioned under the Global Finance Systems team, supporting every business unit and function across global operations while maintaining local support expectations for London based hybrid working and business hour availability.
Governance and runbook discipline are central to the rollout, with collaboration expected between the ERP Lead Architect and the Global Process owner, formal review and approval of Change Requests in the ERP domain, and creation and maintenance of a Finance Systems Playbook. Service level management is explicit, with requirements to log, track and close support requests within agreed SLAs and to ensure resources for configuration, support, capacity, maintainability and performance are in place.
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Computershare Voucher Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Darwin Benefits (formerly Thomsons Online Benefits) | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015, Computershare Voucher Services implemented Mercer Darwin Benefits (formerly Thomsons Online Benefits) as its Benefits Administration platform to manage flexible benefits and to align benefits elections with payroll processing. The deployment supported benefits enrollment, configuration of flex rules, and employee self-service for elections while serving payroll obligations across the United Kingdom, Jersey, Ireland and Spain.
Mercer Darwin Benefits was configured to deliver core flexible benefits enrollment, benefits rule management, and enrollment workflow automation consistent with Benefits Administration functionality. The implementation emphasized automated data feeds from benefits elections into payroll processes to maintain deduction accuracy and reconciliation between HR and payroll. Company records indicate integrations for HR and payroll data flows with Peoplesoft and the Ceridain payroll system.
Operational ownership sat with payroll and benefits administration functions, reflecting in-house capabilities maintained by the Payroll and Benefits Manager who managed the Flex system and payroll interfaces. Rollout activities focused on configuring country-specific benefits rules, enrollment windows, and payroll mapping to support multi-jurisdiction payroll runs. Governance centered on aligning HR benefits policy, enrollment workflows, and payroll processing to ensure consistent administration across the covered regions.
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Computershare Voucher Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Computershare Voucher Services deployed Cisco Webex Meetings on its public website to provide hosted conferencing for client interactions and internal collaboration, using the application as the primary Audio Video and Web Conferencing tool. The deployment is centered on web‑hosted meeting sessions accessible from the corporate site, positioning Cisco Webex Meetings as the interface for scheduled and ad hoc virtual meetings across the organization.
The implementation leverages standard Audio Video and Web Conferencing capabilities including meeting scheduling and administration, HD video and audio, screen sharing and presentation controls, session recording, and host participant management. Configuration focused on embedding meeting entry points on web pages and provisioning internal users for host and participant roles, with administrative controls applied to meeting policies and access settings.
Operational scope covers organization wide use across Computershare Voucher Services staff for client support, account management, and internal team coordination, with meetings initiated from the public website as well as internal scheduling workflows. Governance emphasized centralized admin configuration and user provisioning, along with meeting policy enforcement to manage access and recording, and the deployment was sized to the company scale of approximately 50 employees.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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Computershare Voucher Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Computershare Voucher Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2017 | 2017 |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Computershare Voucher Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Computershare Voucher Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Computershare Voucher Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Computershare Voucher Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Computershare Voucher Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Customer Service Resolutions Co-ordinator | CXO | Customer Service | |
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Customer Support Representative | Manager | Customer Service | |
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Customer Service Representative | Manager | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Customer Support Representative | Manager | Customer Service | |
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Contact Center Team Leader | Manager | Customer Service | |
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Contact Centre Team Leader | Manager | Customer Service | |
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Regional Manager, EMEA Contact Centres | Manager | Customer Service | |
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Call Center Representative | Manager | Customer Service | |
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Global Chief Technology Officer | CXO | IT | |
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IT Operations Manager | Manager | IT | |
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Global Head-Finance Systems & Data | Director | IT | |
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Head of Global Rec Reporting & Systems | Director | IT | |
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Release and Support Lead | Oracle Cloud | HR and Finance Systems | Non Manager | IT | |
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Systems Accountant | Non Manager | IT | |
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Apps Being Evaluated by Computershare Voucher Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Computershare Voucher Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Computershare Voucher Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Computershare Voucher Services Technographics
Computershare Voucher Services is a Banking and Financial Services organization based in United Kingdom,
with around 50 employees and annual revenues of $13.0 million.
Computershare Voucher Services operates a diverse technology stack with applications such as
Oracle Cloud ERP, Mercer Darwin Benefits (formerly Thomsons Online Benefits) and Cisco Webex Meetings,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Computershare Voucher Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Mercer and Cisco Systems.
Computershare Voucher Services recently adopted applications including
Oracle Cloud ERP in 2023, Oracle Cloud EPM in 2023 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Computershare Voucher Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Computershare Voucher Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Computershare Voucher Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.