Concord Marketing Solutions Inc.
195 Exchange Boulevard,
Glendale Heights, 60139, IL,
United States
Glendale Heights, 60139, IL,
United States
1 630-893-6453
Professional Services
Concord Marketing Solutions Inc. Technographics
Concord Marketing Solutions Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concord Marketing Solutions Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Concord Marketing Solutions Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concord Marketing Solutions Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concord Marketing Solutions Inc. is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concord Marketing Solutions Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concord Marketing Solutions Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concord Marketing Solutions Inc. Tech Stack and Enterprise Applications
Concord Marketing Solutions Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Concord Marketing Solutions Inc. implemented Oracle NetSuite ERP as its ERP Financial application to centralize accounts payable and billing workflows. The deployment targeted finance and procurement processes for a mid sized professional services firm with approximately 70 employees, positioning Oracle NetSuite ERP as the transactional backbone for vendor invoicing and bill payment operations.
The implementation configured core accounts payable capabilities including invoice vouching, bill entry, and three way matching of invoice, purchase order and shipping receipt. Functional workflows were defined to ensure the invoice amount, quantity and rates match purchase orders before preparing bills for payment, to capture freight and miscellaneous charges, and to route billing tasks for resolution when discrepancies were detected.
Operational coverage included processing incoming billing mail, logging vendor communications by telephone and email, and tasking jobs to relevant internal departments to resolve order entry mismatches. Oracle NetSuite ERP was used to record bills and to link AP transactions to purchase order and shipping receipt records, enabling a reconciled payment queue and documented escalation path to management for unresolved AP issues.
Governance was structured around AP triage and escalation, with AP roles responsible for vouching invoices, updating missing bill information, and communicating with vendors, while management handled escalated problems. The implementation emphasized workflow controls and auditability within the ERP Financial environment, aligning accounts payable procedures with the system's native matching and billing modules.
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Concord Marketing Solutions Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Concord Marketing Solutions Inc. implemented LiveChat on its public website. The LiveChat application was deployed as a web conversational interface to provide real time visitor messaging and on-site engagement, reflecting its placement in the Chatbots and Conversational AI category and establishing LiveChat as the primary website chat channel for customer inquiries.
Configuration focused on embedding the LiveChat widget and configuring agent routing and response templates to support client services and marketing functions. For an organization of roughly 70 employees, the deployment is consistent with a centralized web support and lead capture workflow managed internally, using LiveChat capabilities such as chat transcript capture, session monitoring, and canned responses to operationalize conversational support. No implementation partner is listed and no external system integrations are documented in the source, governance therefore appears to be internal ownership of chat operations and website configuration.
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Concord Marketing Solutions Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Concord Marketing Solutions Inc. deployed Microsoft 365 as its Collaboration platform. The deployment is reflected on the company website which references Microsoft 365 usage, indicating adoption for both public-facing and internal collaboration workflows. Microsoft 365 is used to support corporate communications and team collaboration across the firm's marketing and professional services functions. The implementation centers on core Microsoft 365 Collaboration capabilities, including Exchange Online for email, SharePoint Online for document and intranet content management, Microsoft Teams for real-time collaboration, and OneDrive for Business for individual file storage. Configuration and user provisioning were applied across the company employee base to enable shared mailboxes, document libraries, team sites, and chat and meeting workflows. The rollout focuses on enabling marketing, client services, and internal operations collaboration, with no third party system integrator or additional integration specifics reported.
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Concord Marketing Solutions Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Concord Marketing Solutions Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director Of Accounting | Director | Finance | |
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AP/AR Manager | Manager | Finance | |
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Apps Being Evaluated by Concord Marketing Solutions Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Concord Marketing Solutions Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Concord Marketing Solutions Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Concord Marketing Solutions Inc. Technographics
Concord Marketing Solutions Inc. is a Professional Services organization based in United States,
with around 70 employees and annual revenues of $5.0 million.
Concord Marketing Solutions Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Concord Marketing Solutions Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
Concord Marketing Solutions Inc. recently adopted applications including
Constant Contact Email Marketing in 2021, Oracle NetSuite ERP in 2019 and Oracle Netsuite Bronto Marketing Platform in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Concord Marketing Solutions Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Concord Marketing Solutions Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Concord Marketing Solutions Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.