Concordia Plan Services
1333 S Kirkwood Rd,
Kirkwood, 63122, MO,
United States
Kirkwood, 63122, MO,
United States
1 314-965-7580
Healthcare
Concordia Plan Services Technographics
Concordia Plan Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concordia Plan Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Concordia Plan Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concordia Plan Services has purchased the following applications: Infor CloudSuite Healthcare for Healthcare ERP in 2016, Microsoft 365 for Collaboration in 2015, Telerik Sitefinity CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concordia Plan Services is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concordia Plan Services revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concordia Plan Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concordia Plan Services Tech Stack and Enterprise Applications
Concordia Plan Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Healthcare | Healthcare ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Concordia Plan Services implemented Infor CloudSuite Healthcare. The deployment used Infor CloudSuite Healthcare in the Healthcare ERP category to establish an enterprise platform for the not for profit that administers health benefits, pension, and disability benefits for the Lutheran Church Missouri Synod and maintains global operations. The organization also sought to formalize a business development group to increase market penetration.
The implementation configured core finance, planning, and supply chain modules together with human capital management and asset management capabilities. Functional capabilities implemented included supplier onboarding and invoice KPIs, real time interfaces between modules, financial reporting and consolidation, embedded analytics and business intelligence, and mobile app transactions for HR and supply chain. Infor Value Engineering and Infor Business Process Consulting teams were engaged to drive configuration discipline and achieved a 30 percent reduction in customizations.
The solution was deployed on the Infor cloud powered by Amazon Web Services, delivering a cloud native operational architecture with managed infrastructure, improved disaster recovery, and HIPAA compliance controls. Concordia avoided a $350,000 capital expenditure that would have been required for an on premise deployment and avoided approximately $300,000 in labor costs tied to hiring additional infrastructure staff, with anticipated year one savings of over $1M. The cloud infrastructure provided the platform for centralized analytics and operational scalability.
Operational coverage focused on benefits administration, finance, supply chain, HR, and IT functions that support Concordia Plan Services’ benefits and pension operations. Governance and process restructuring were led through Infor Business Process Consulting to standardize workflows, reduce custom extension points, and centralize reporting to support value based supply chain and workforce planning.
Outcomes explicitly recorded include the 30 percent reduction in customizations, the capital and labor cost avoidance, an upgraded disaster recovery posture, HIPAA compliance, and increased confidence in data security on the Infor cloud. Concordia Plan Services Infor CloudSuite Healthcare Healthcare ERP now delivers integrated financials, supply chain visibility, and human capital management to the organization’s core business functions.
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Concordia Plan Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Concordia Plan Services implemented Microsoft 365 to provide Collaboration capabilities across its 150 employee organization. Public source references show Microsoft 365 artifacts in the company website, indicating use of Microsoft 365 in public-facing web assets alongside internal collaboration usage. The deployment positioned Microsoft 365 as the primary Collaboration application for internal communications and document sharing.
Configuration aligns with standard Microsoft 365 Collaboration deployments and included core modules such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Microsoft Teams for synchronous collaboration, with identity and access managed through Azure Active Directory. Operational coverage extended across internal business functions including IT, HR, and operations to support unified messaging, content collaboration, and file sharing workflows. Governance and process focus would center on content lifecycle, access provisioning, and retention policy configuration to manage collaboration, while no external integrations are specified in the available source material.
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Concordia Plan Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Concordia Plan Services implemented Telerik Sitefinity CMS as its Web Content Management platform to manage the public site at https://www.concordiaplans.org/. The deployment is focused on the public-facing website and centralizes content publishing for member-facing pages and informational resources in the healthcare domain. Concordia Plan Services Telerik Sitefinity CMS Web Content Management usage is scoped to the corporate website rather than internal HR or back-office systems.
The implementation leverages standard Web Content Management capabilities including content authoring and templating, a centralized media library, configurable page layouts, form capture for inbound inquiries, and an editorial publishing workflow with role based permissions. Telerik Sitefinity CMS is used to create and manage page templates and modular content blocks, enabling marketing and communications staff to compose pages without developer intervention. Implementation details align with typical CMS functional modules such as content lifecycle management, versioning, and SEO tooling for public site optimization.
Operational governance focuses on editorial roles, approval workflows, and content staging to production, with IT maintaining platform availability and security configurations. The rollout emphasized permissions and workflow separation between content authors and approvers to support consistent member communications, and the system is operated by marketing and communications with IT oversight for platform administration.
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Concordia Plan Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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Concordia Plan Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Concordia Plan Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Concordia Plan Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Concordia Plan Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Concordia Plan Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Concordia Plan Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Concordia Plan Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Concordia Plan Services Technographics
Concordia Plan Services is a Healthcare organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Concordia Plan Services operates a diverse technology stack with applications such as
Infor CloudSuite Healthcare, Microsoft 365 and Telerik Sitefinity CMS,
covering areas like Healthcare ERP, Collaboration and Web Content Management.
Concordia Plan Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Progress Software.
Concordia Plan Services recently adopted applications including
Adobe Experience Cloud in 2021, Microsoft Oribi Analytics in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Concordia Plan Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Concordia Plan Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Concordia Plan Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.