Kirkwood, 63122, MO,
United States
Concordia Plan Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Concordia Plan Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Concordia Plan Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concordia Plan Services has purchased the following applications: Infor CloudSuite Healthcare for Healthcare ERP in 2016, Microsoft 365 for Collaboration in 2015, Telerik Sitefinity CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concordia Plan Services is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concordia Plan Services revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concordia Plan Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Healthcare | Healthcare ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Concordia Plan Services implemented Infor CloudSuite Healthcare. The deployment used Infor CloudSuite Healthcare in the Healthcare ERP category to establish an enterprise platform for the not for profit that administers health benefits, pension, and disability benefits for the Lutheran Church Missouri Synod and maintains global operations. The organization also sought to formalize a business development group to increase market penetration.
The implementation configured core finance, planning, and supply chain modules together with human capital management and asset management capabilities. Functional capabilities implemented included supplier onboarding and invoice KPIs, real time interfaces between modules, financial reporting and consolidation, embedded analytics and business intelligence, and mobile app transactions for HR and supply chain. Infor Value Engineering and Infor Business Process Consulting teams were engaged to drive configuration discipline and achieved a 30 percent reduction in customizations.
The solution was deployed on the Infor cloud powered by Amazon Web Services, delivering a cloud native operational architecture with managed infrastructure, improved disaster recovery, and HIPAA compliance controls. Concordia avoided a $350,000 capital expenditure that would have been required for an on premise deployment and avoided approximately $300,000 in labor costs tied to hiring additional infrastructure staff, with anticipated year one savings of over $1M. The cloud infrastructure provided the platform for centralized analytics and operational scalability.
Operational coverage focused on benefits administration, finance, supply chain, HR, and IT functions that support Concordia Plan Services’ benefits and pension operations. Governance and process restructuring were led through Infor Business Process Consulting to standardize workflows, reduce custom extension points, and centralize reporting to support value based supply chain and workforce planning.
Outcomes explicitly recorded include the 30 percent reduction in customizations, the capital and labor cost avoidance, an upgraded disaster recovery posture, HIPAA compliance, and increased confidence in data security on the Infor cloud. Concordia Plan Services Infor CloudSuite Healthcare Healthcare ERP now delivers integrated financials, supply chain visibility, and human capital management to the organization’s core business functions.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||