Anaheim, 92806, CA,
United States
Concourse Recreation Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Concourse Recreation Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 99 Concourse Recreation Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concourse Recreation Center has purchased the following applications: Microsoft 365 for Collaboration in 2015, FullStory for Customer Experience in 2022, Party Center Software for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concourse Recreation Center is running and its propensity to invest more and deepen its relationship with Microsoft , FullStory , Party Center Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concourse Recreation Center revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concourse Recreation Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Party Center Software | Legacy | Party Center Software | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Concourse Recreation Center implemented Party Center Software to provide public online reservations and party booking through its website. Party Center Software is deployed as the center's Reservation and Booking Management application and is visible on concoursebowling.com as the customer facing booking surface.
The implementation configures Party Center Software around core reservation and scheduling capabilities typical of Reservation and Booking Management systems, including an online bookings widget, a centralized reservation calendar, party and lane scheduling, and customer profile records for booking administration. The Party Center Software instance supports configuration of availability windows, resource assignment for lanes and party rooms, and administrative booking adjustments through a back office interface.
Operational coverage centers on the single Concourse Recreation Center site in the United States and impacts front desk operations, guest services, and events operations. The solution is embedded on the public website as the primary booking channel while the back office function is used by operations staff to manage daily schedules and reservations.
Governance and process changes focus on online booking policies, capacity controls, and staff workflows for confirming and modifying reservations, with staff using Party Center Software for day to day reservation management. Party Center Software is explicitly the Reservation and Booking Management application in use at Concourse Recreation Center.
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