London, W1U 5HS,
United Kingdom
Conran Shop Technographics
Conran Shop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Conran Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 212 Conran Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conran Shop has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, Typeform for Survey and Questionnaire in 2022, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conran Shop is running and its propensity to invest more and deepen its relationship with Oracle , Google , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conran Shop revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conran Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Conran Shop Tech Stack and Enterprise Applications
Conran Shop ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 Conran Shop implemented Oracle NetSuite ERP to consolidate financial and retail operational workflows across its five-site footprint in the United Kingdom and France. Oracle NetSuite ERP was deployed as the core ERP Financial application to support finance, inventory and store transaction orchestration while enabling a parallel POS rollout for three stores, two in the UK and one in France.
The implementation focused on standard ERP Financial capabilities, configured for core financials, inventory control and order-to-cash flows linked to retail POS transactions. Configuration work included retail transaction mapping and learning curve adaptation, with staff learning NetSuite after prior experience with SAP B1 to accelerate configuration and user adoption.
Integrations and operational infrastructure were explicit components of the program, including the POS system integration for the three-store rollout, Adyen management for payment processing, and an MDM rollout to manage store devices. Security and endpoint controls were introduced through Sophos Intercept X with email scanning, and broader IT changes included reconfiguration of domain services, Microsoft 365 tenancy and DNS, plus implementation activity to move legacy systems to Azure cloud storage.
Governance and operational support were established through service desk management and centralized IT budgeting overseen by a five-person team managing five sites in the UK and France, with planning underway for new store IT setups in London and Kuwait City. The project included explicit budget reorganization, delivering stated savings of over £100k while consolidating ERP Financial processes, retail POS operations and security tooling under a unified operational model.
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Payment Processing | ERP |
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2020 | 2020 |
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Conran Shop Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Typeform | Legacy | Typeform | Survey and Questionnaire | Collaboration | n/a | 2022 | 2022 |
In 2022, Conran Shop deployed Typeform on its website to capture customer feedback and on-site survey responses. Conran Shop implemented Typeform as a Survey and Questionnaire application embedded across product pages and post-purchase touchpoints, using web-embedded forms to collect structured responses and guide visitors through conditional question flows.
Implementation focused on Typeform's form-building capabilities, including conditional logic, custom question sequences, and centralized response collection tied to on-site interactions. Operational scope centers on customer experience and merchandising feedback, with governance oriented to content ownership, form placement controls, and response review workflows, making Typeform the primary Survey and Questionnaire tool on the Conran Shop website.
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Conran Shop Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019 Conran Shop implemented Algolia Search, deploying an Application, Web and Enterprise Search solution on its public website to centralize product discovery and site search. Algolia Search was integrated into the storefront as the primary search layer to surface catalog content and support customer-facing query experiences.
The deployment leveraged Algolia Search capabilities common to this category, including hosted indexing of product metadata, search-as-you-type autocomplete, relevance tuning and faceted navigation to support browse and filter workflows. Configuration work focused on index schema design, ranking rules and synonyms to align search relevance with merchandising priorities and ecommerce search behavior.
Operational coverage was the Conran Shop UK ecommerce site, with the implementation affecting digital commerce, merchandising and customer experience functions. Integration points concentrated on the storefront front end and the product catalog feed, using Algolia Search APIs to synchronize product records and serve search results in real time.
Governance and ongoing operations centered on iterative relevance management, search analytics and dashboard-driven configuration within the Algolia Search control plane. Routine tasks included index refresh scheduling and tuning search relevance to support merchandising campaigns and seasonal product assortment changes.
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Conran Shop eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Conran Shop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Conran Shop PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Conran Shop IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Conran Shop
Apps Being Evaluated by Conran Shop Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||