AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Conran Shop Tech Stack and Enterprise Applications

Conran Shop ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2022 2022
In 2022 Conran Shop implemented Oracle NetSuite ERP to consolidate financial and retail operational workflows across its five-site footprint in the United Kingdom and France. Oracle NetSuite ERP was deployed as the core ERP Financial application to support finance, inventory and store transaction orchestration while enabling a parallel POS rollout for three stores, two in the UK and one in France. The implementation focused on standard ERP Financial capabilities, configured for core financials, inventory control and order-to-cash flows linked to retail POS transactions. Configuration work included retail transaction mapping and learning curve adaptation, with staff learning NetSuite after prior experience with SAP B1 to accelerate configuration and user adoption. Integrations and operational infrastructure were explicit components of the program, including the POS system integration for the three-store rollout, Adyen management for payment processing, and an MDM rollout to manage store devices. Security and endpoint controls were introduced through Sophos Intercept X with email scanning, and broader IT changes included reconfiguration of domain services, Microsoft 365 tenancy and DNS, plus implementation activity to move legacy systems to Azure cloud storage. Governance and operational support were established through service desk management and centralized IT budgeting overseen by a five-person team managing five sites in the UK and France, with planning underway for new store IT setups in London and Kuwait City. The project included explicit budget reorganization, delivering stated savings of over £100k while consolidating ERP Financial processes, retail POS operations and security tooling under a unified operational model.
Payment Processing ERP 2020 2020
Conran Shop Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Typeform Legacy Typeform Survey and Questionnaire Collaboration n/a 2022 2022
In 2022, Conran Shop deployed Typeform on its website to capture customer feedback and on-site survey responses. Conran Shop implemented Typeform as a Survey and Questionnaire application embedded across product pages and post-purchase touchpoints, using web-embedded forms to collect structured responses and guide visitors through conditional question flows. Implementation focused on Typeform's form-building capabilities, including conditional logic, custom question sequences, and centralized response collection tied to on-site interactions. Operational scope centers on customer experience and merchandising feedback, with governance oriented to content ownership, form placement controls, and response review workflows, making Typeform the primary Survey and Questionnaire tool on the Conran Shop website.
Conran Shop Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2019 2019
In 2019 Conran Shop implemented Algolia Search, deploying an Application, Web and Enterprise Search solution on its public website to centralize product discovery and site search. Algolia Search was integrated into the storefront as the primary search layer to surface catalog content and support customer-facing query experiences. The deployment leveraged Algolia Search capabilities common to this category, including hosted indexing of product metadata, search-as-you-type autocomplete, relevance tuning and faceted navigation to support browse and filter workflows. Configuration work focused on index schema design, ranking rules and synonyms to align search relevance with merchandising priorities and ecommerce search behavior. Operational coverage was the Conran Shop UK ecommerce site, with the implementation affecting digital commerce, merchandising and customer experience functions. Integration points concentrated on the storefront front end and the product catalog feed, using Algolia Search APIs to synchronize product records and serve search results in real time. Governance and ongoing operations centered on iterative relevance management, search analytics and dashboard-driven configuration within the Algolia Search control plane. Routine tasks included index refresh scheduling and tuning search relevance to support merchandising campaigns and seasonal product assortment changes.
Conran Shop eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2022 2022
eCommerce eCommerce 2022 2022
Personalization and Product Recommendations eCommerce 2017 2017
Conran Shop CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2022 2022
Conran Shop PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Conran Shop IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Conran Shop

First Name Last Name Title Function Department Email Phone
Customer Service Manager Manager Customer Service
Ecommerce Manager Manager Finance
Chief Executive Officer CXO Finance
Director Of Technology Director IT

Apps Being Evaluated by Conran Shop Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Conran Shop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Conran Shop digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Conran Shop Technographics
Conran Shop is a Retail organization based in United Kingdom, with around 212 employees and annual revenues of $33.0 million.
Conran Shop operates a diverse technology stack with applications such as Oracle NetSuite ERP, Typeform and Algolia Search, covering areas like ERP Financial, Survey and Questionnaire and Application, Web and Enterprise Search.
Conran Shop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Typeform and Algolia.
Conran Shop recently adopted applications including Oracle NetSuite ERP in 2022, Typeform in 2022 and Advanced Commerce in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Conran Shop’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Conran Shop’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Conran Shop technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.