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Conseil Reseau Tele-Informatique Tech Stack and Enterprise Applications

ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Combodo Legacy Combodo iTop Incident Management Incident Management ITSM n/a 2017 2017
In 2017, Conseil Reseau Tele-Informatique implemented Combodo iTop Incident Management. The deployment positioned Combodo iTop Incident Management to support IT service management and service desk business functions within the Incident Management category, coordinated through the companys National Service Center. The implementation configured incident and problem management workflows and aligned the application with the ITOP / CMDB work stream. Configuration work emphasized ticket lifecycle management, priority classification, escalation routing, and documented problem investigation workflows consistent with Incident Management functionality. Integrations and operational coordination centered on CMDB alignment and information exchange between the iTop instance and National Service Center teams, as evidenced by participation in ITOP / CMDB project meetings. Weekly COPIL sessions and regular incident and problem meetings were used to synchronize data stewardship for configuration items and incident context between service desk staff and CMDB owners. Governance relied on weekly COPIL oversight, incident and problem review meetings, and ITOP / CMDB project sessions to drive process standardization and rollout decisions. Conseil Reseau Tele-Informatique embedded Combodo iTop Incident Management into routine operational cadence, aligning the Incident Management application with cross functional problem resolution forums and service operations governance.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SolidWP (formerly iThemes) Legacy Solid Security Pro Secure Web Gateways (SWG) CyberSecurity n/a 2019 2019
In 2019, Conseil Reseau Tele-Informatique implemented Solid Security Pro as a Secure Web Gateways (SWG) solution to protect its public web presence. The vendor SolidWP formerly iThemes supplied the solution, and the organization had been using iThemes Security on their website prior to adopting Solid Security Pro. Solid Security Pro was configured to address application layer web protection consistent with Secure Web Gateways (SWG) functionality, including web traffic filtering, login and brute force protection, automated malware scanning, and policy enforcement for web requests. Configuration centered on the public website and CMS level, using the Solid Security Pro administrative console to define URL filtering rules, access controls, and scheduled scans. Operational scope remained focused on the corporate web estate and was managed by the internal IT and web operations teams. Governance introduced centralized policy administration and site hardening workflows, with security event logging and alerting directed to the IT security group for ongoing monitoring and remediation.

IT Decision Makers and Key Stakeholders at Conseil Reseau Tele-Informatique

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Conseil Reseau Tele-Informatique Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Conseil Reseau Tele-Informatique IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Conseil Reseau Tele-Informatique digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Conseil Reseau Tele-Informatique Technographics
Conseil Reseau Tele-Informatique is a Professional Services organization based in France, with around 150 employees and annual revenues of $55.0 million.
Conseil Reseau Tele-Informatique operates a diverse technology stack with applications such as Combodo iTop Incident Management and Solid Security Pro, covering areas like Incident Management and Secure Web Gateways (SWG).
Conseil Reseau Tele-Informatique has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Combodo and SolidWP (formerly iThemes).
Conseil Reseau Tele-Informatique recently adopted applications including Solid Security Pro in 2019 and Combodo iTop Incident Management in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Conseil Reseau Tele-Informatique’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Conseil Reseau Tele-Informatique’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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