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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Contabilizei Escritorio de Contabilidade Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Contabilizei Escritorio de Contabilidade implemented Hubspot Live Chat as a customer-facing conversational layer on its public website. Hubspot Live Chat is being used in a Chatbots and Conversational AI capacity to capture inbound visitor intent and route queries to internal teams. The deployment is a cloud-hosted, website-embedded chat widget using Hubspot Live Chat, configured to present proactive greetings and to capture contact information via conversation-driven forms. Configuration work emphasized real-time messaging, templated responses, automated welcome flows and a shared conversation inbox to preserve transcript history and context for follow up. Operational ownership is concentrated in digital marketing and customer support functions, with the implementation intended to centralize live digital conversations for sales qualification and support intake. The implementation scope is focused on the corporate web estate in Brazil and on business functions that handle client onboarding, technical support and sales inquiry handling. Governance and workflow changes centered on routing rules and inbox workflows, aligning chat handling procedures with existing support and sales processes. The narrative highlights Contabilizei Escritorio de Contabilidade, Hubspot Live Chat, Chatbots and Conversational AI and the application relationship to customer service and sales functions.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UpFlux Legacy UpFlux Process Mining Process Mining Analytics and BI n/a 2020 2020
In 2020, Contabilizei Escritorio de Contabilidade implemented UpFlux Process Mining, adopting Process Mining to instrument and analyze its core accounting and back office workflows in Brazil. The engagement is listed by the vendor as a customer implementation and centers on process level visibility for accounting operations and client onboarding processes. The implementation leveraged standard process mining capabilities, including process discovery, conformance checking, variant analysis and process enhancement workstreams, with configurable dashboards and root cause analytics. UpFlux Process Mining was configured to ingest event log data from accounting, invoicing and client onboarding workflows, enabling analysts to visualize end to end process variants and exception paths. Operational scope focused on accounting, operations and compliance teams, with governance anchored to process owners and compliance leads to drive standardized workflows and defined control points. Rollout emphasized iterative configuration of process models and dashboards for functional teams in Brazil, coupled with ongoing process governance to sustain conformance and continuous process monitoring.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, Contabilizei Escritorio de Contabilidade implemented Google Workspace (Formerly Google G-Suite). The deployment served as the firm's cloud collaboration backbone within the Collaboration category, supporting core business functions including corporate email, document collaboration, scheduling, and remote meetings. The Google Workspace (Formerly Google G-Suite) implementation was provisioned as a cloud-native, multi-tenant SaaS configuration managed through the Google Admin console, with standard modules activated such as Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Meet, and Google Groups. Shared drives and tenant-level storage controls were configured to centralize file management and collaborative authoring across teams. Operational coverage extended across Contabilizei's Brazil operations and internal departments, scaled to support roughly 1000 employees, with organization-level user provisioning and group-based access controls. The company website references use of Google Workspace, and DNS and MX configuration were applied to route corporate email and support public-facing contact flows. Governance was implemented via centralized administration, role-based admin delegation, enforced two-step verification, and mobile device management to secure endpoints. Data retention and sharing policies were applied at the organizational and shared drive level to align collaboration workflows with accounting and professional services operational requirements.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2022
Customer Engagement CRM 2022 2022
Customer Experience CRM 2015 2015
Customer Support CRM 2016 2016
Customer Support CRM 2016 2016
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Apps Development PaaS 2023 2023
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Contabilizei Escritorio de Contabilidade

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Contabilizei Escritorio de Contabilidade Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contabilizei Escritorio de Contabilidade IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contabilizei Escritorio de Contabilidade digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Contabilizei Escritorio de Contabilidade Technographics
Contabilizei Escritorio de Contabilidade is a Professional Services organization based in Brazil, with around 1000 employees and annual revenues of $150.0 million.
Contabilizei Escritorio de Contabilidade operates a diverse technology stack with applications such as Hubspot Live Chat, UpFlux Process Mining and Google Workspace (Formerly Google G-Suite), covering areas like Chatbots and Conversational AI, Process Mining and Collaboration.
Contabilizei Escritorio de Contabilidade has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot, UpFlux and Google.
Contabilizei Escritorio de Contabilidade recently adopted applications including PostHog in 2023, Hubspot CRM in 2022 and Twilio Customer Engagement in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contabilizei Escritorio de Contabilidade’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Contabilizei Escritorio de Contabilidade’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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