AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ConvergeHub Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Augutech Legacy Augutech MCA Power Dialer Call Center CRM n/a 2023 2023
In 2023, ConvergeHub embedded Augutech MCA Power Dialer into ConvergeHub CRM to extend Call Center capabilities for Lending and Merchant Cash Advance customers in the United States. The integration brings predictive dialing and power-dialer functionality directly into CRM workflows, aligning outbound dialing, call-list management, and automated call sequencing with customer records and case workflows. Augutech MCA Power Dialer is implemented as an integrated module within ConvergeHub CRM, synchronizing call lists and workflow states so that sales, collections, and customer success teams operate from a unified contact and task queue. The deployment emphasizes telephony orchestration, predictive dial logic, and automated call-list/workflow sync, and it is scoped specifically to Lending and MCA use cases in the USA, improving connect rates and streamlining outbound contact processes.
Call Center CRM 2023 2023
Call Center CRM 2023 2023
IT Decision Makers and Key Stakeholders at ConvergeHub
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ConvergeHub Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ConvergeHub Technographics

ConvergeHub is a Professional Services organization based in United States, with around 20 employees and annual revenues of $3.0 million.

ConvergeHub operates a diverse technology stack with applications such as Augutech MCA Power Dialer, covering areas like Call Center.

ConvergeHub has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Augutech.

ConvergeHub recently adopted applications including Augutech MCA Power Dialer in 2023, Augutech Omnichannel in 2023 and Augutech Outbound Dialing Software in 2023, highlighting its ongoing modernization strategy.

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Our research team continuously updates ConvergeHub’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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