AI Buyer Insights:

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Convergys Philippines Inc
Location
Convergys One Building 6796 Ayala Avenue Corner Salcedo Street, Legaspi Village,
Makati, 1200,
Philippines
Website
https://www.convergys.com/
Phone
632 792-3000
Artw industry
Professional Services
Employee
Revenue

Convergys Philippines Inc Technographics

Convergys Philippines Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Convergys Philippines Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Convergys Philippines Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Convergys Philippines Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Workday HCM for Core HR in 2016, IBM Cognos Business Intelligence for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Convergys Philippines Inc is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Convergys Philippines Inc revenues, which have grown to $390.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Convergys Philippines Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Convergys Philippines Inc Tech Stack and Enterprise Applications

Convergys Philippines Inc ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2010 2010
In 2010 Convergys Philippines Inc implemented Oracle NetSuite ERP to support ERP Financial functions for its Philippines finance organization. The deployment used Oracle NetSuite ERP cloud-based multi-tenant SaaS architecture to centralize core accounting and financial close workflows across the company’s Philippine operations. Convergys Philippines Inc implemented Oracle NetSuite ERP, classified as ERP Financial, to manage general ledger control and statutory reporting for finance and accounting teams. The implementation encompassed standard financial modules including general ledger, accounts payable, accounts receivable, fixed assets management and financial reporting, configured to support accounting, billing and reconciliation processes. The platform was provisioned to enforce role-based access controls and segregation of duties, establishing centralized finance process governance and period close workflows. Standard integration APIs were planned for exchanging transactional data with downstream operational systems, while configuration work focused on chart of accounts alignment and streamlined month-end accounting procedures.
ERP Financial ERP 2014 2018
Convergys Philippines Inc HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday HCM Core HR HCM n/a 2016 2019
In 2016 Convergys Philippines Inc implemented Workday HCM as its Core HR solution. The rollout targeted centralized employee records and payroll element configuration to standardize HR and payroll processes within the Philippines operation supporting the companys professional services workforce. Workday HCM configuration emphasized payroll element mapping and business process configuration, including the alignment of pay components to the Workday data model, security domains, and role-based approvals. The Convergys implementation team acted as a key player in the mapping of payroll elements in Workday and was responsible for testing the pipes to make sure that the desired results are obtained. The program included interface validation between Workday HCM and downstream payroll processing systems, with focused testing on payroll element flows and transactional accuracy. Operational scope centered on HR and payroll groups in the Philippines, who performed end-to-end validation and reconciliations during integration testing. Governance relied on cross-functional sign-off between HR operations and payroll teams, iterative configuration cycles, and structured test cases to validate payroll mappings and business process behavior. Workday HCM served as the authoritative Core HR system, with the Convergys team retaining responsibility for ongoing payroll element governance and integration testing.
Payroll HCM 2011 2018
Workforce Management HCM 2015 2015
Convergys Philippines Inc Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Cognos Business Intelligence Analytics and BI Analytics and BI n/a 2015 2015
In 2015, Convergys Philippines Inc implemented IBM Cognos Business Intelligence to centralize reporting and analytics for its service operations. The deployment specifically targeted improvements in capacity planning and sales forecasting services within the Philippines operations of the professional services business. The implementation combined IBM Cognos Business Intelligence with IBM Cognos TM1, leveraging TM1 for multi-dimensional planning cubes, scenario-based forecast modeling, and capacity planning workflows, while using IBM Cognos Business Intelligence for consolidated reporting, scorecards, and self-service dashboards. Functional capabilities implemented included capacity planning, sales forecast modeling, ad hoc analysis, and scheduled operational reporting, aligned with Analytics and BI practices. Operational coverage focused on planning and sales functions, using forecasting outputs to inform capacity decisions for service delivery. Convergys Philippines Inc deployed IBM Cognos Business Intelligence in the Analytics and BI category to support capacity planning and sales forecasting business functions.
Data Warehouse Analytics and BI 2017 2017
Convergys Philippines Inc Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2015 2015
Convergys Philippines Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Database Management IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Convergys Philippines Inc

First Name Last Name Title Function Department Email Phone
Chief Human Resources Officer CXO HR
President and CEO CXO Finance
Director, IT Business Solution Director IT
Director FPA EMEA Director Finance
HR Director UK & Ireland Director HR
Group Human Resources Manager Manager HR
HR Business Partner Manager HR
Finance Director Director Finance
Senior Manager Accounting (EMEA) Manager Finance
IT Operations Manager Manager IT
Sr Director IT Solutions Director IT
VP UK Operations VP Operations
Director IT Solutions Director IT
Senior Consultant SW Engineering Non Manager R&D
Senior Manager, Business Intelligence / Director Analytics Director IT
Senior Analyst, Systems Manager IT
Director, Customer Interaction Technologies Director Customer Service
Director Human Resources Director HR
Director Talent Acquisition Director HR
Senior Director for Talent Acquisition Director HR
Show All Contacts

Apps Being Evaluated by Convergys Philippines Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Convergys Philippines Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Convergys Philippines Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Convergys Philippines Inc Technographics
Convergys Philippines Inc is a Professional Services organization based in Philippines, with around 26000 employees and annual revenues of $390.0 million.
Convergys Philippines Inc operates a diverse technology stack with applications such as Oracle NetSuite ERP, Workday HCM and IBM Cognos Business Intelligence, covering areas like ERP Financial, Core HR and Analytics and BI.
Convergys Philippines Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and IBM.
Convergys Philippines Inc recently adopted applications including Microsoft Azure Cloud Services in 2019, Cloudera Enterprise Platform in 2017 and Adobe Connect in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Convergys Philippines Inc’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Convergys Philippines Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Convergys Philippines Inc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.