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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Conversica
Location
950 Tower Lane, 12th Floor,
Foster City, 94404, CA,
United States
Website
https://www.conversica.com/
Phone
1 888-778-1004
Artw industry
Professional Services
Employee
Revenue

Conversica Technographics

Conversica Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Conversica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Conversica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Conversica has purchased the following applications: Sage Intacct for ERP Financial in 2020, Vectara for Generative AI Platforms in 2024, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Conversica is running and its propensity to invest more and deepen its relationship with Sage , Vectara , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Conversica revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conversica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Conversica Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP Financial Management n/a 2020 2020
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vectara Legacy Vectara Generative AI Platforms AI Development n/a 2024 2024
In 2024, Conversica deployed Vectara to power LLM enabled search within its Revenue Digital Assistant™ solutions, leveraging Vectara as a Generative AI Platforms component to improve answer relevance for sales and lead engagement workflows. The implementation targeted Conversica's conversational AI stack and was scoped to support operations in the United States. Vectara enabled a retrieval layer that surfaced more relevant knowledge for automated conversations, with reported retrieval improvements showing precision up 18 points and recall up 30 points, and an uplift to overall F1. These gains directly supported improved conversational AI accuracy and accelerated time to value for Conversica's Revenue Digital Assistant™ solutions. Operationally the Vectara implementation was embedded into Conversica's revenue-facing workflows, serving sales and lead-engagement functions and integrating as the semantic retrieval component of the conversational pipeline. The deployment emphasized iterative relevance tuning and evaluation to align retrieval signals with lead qualification and sales response patterns.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
Account Based Marketing, Sales Engagement CRM 2020 2020
Customer Support CRM 2021 2021
Customer Support CRM 2022 2022
Customer Support CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Sales Enablement CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
IT Service Management ITSM 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Conversica
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Conversica Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Conversica Technographics

Conversica is a Professional Services organization based in United States, with around 250 employees and annual revenues of $30.0 million.

Conversica operates a diverse technology stack with applications such as Sage Intacct, Vectara and Zoom, covering areas like ERP Financial, Generative AI Platforms and Audio Video and Web Conferencing.

Conversica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Vectara and Zoom Video Communications.

Conversica recently adopted applications including Vectara in 2024, Zendesk Support Ticketing System in 2022 and ON24 Digital Experience Platform in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Conversica’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Conversica’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Conversica technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.