Waregem, 8791,
Belgium
Conxion Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Conxion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Conxion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conxion has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, ROGER365.io Contact Center for Call Center in 2024, Microsoft Azure CDN for Content Delivery Network in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conxion is running and its propensity to invest more and deepen its relationship with Cisco Systems , ROGER365.io , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conxion revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conxion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ROGER365.io | Legacy | ROGER365.io Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, Conxion implemented ROGER365.io Contact Center on their website. The deployment uses ROGER365.io Contact Center, a Call Center application, to centralize customer service and web-based contact handling for the Belgium professional services firm.
The implementation emphasizes web-embedded contact routing and browser-based agent interfaces typical of Call Center platforms, including automatic call distribution, interactive voice response and web chat capabilities to manage inbound inquiries. Configuration work focused on agent roles, skill-based routing and operational reporting dashboards to support service desk and sales support functions across Conxion's customer-facing teams.
Operational rollout was executed as a site-facing, web-embedded deployment on Conxion's public site, with staged agent onboarding and workflow configuration to align contact queues and escalation paths. Governance centered on role-based access, queue management and reporting workflows to instrument daily operations, and ROGER365.io Contact Center is positioned as Conxion's primary Call Center application for customer service.
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure CDN | Content Delivery Network | IaaS | n/a | 2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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