Cook County Pension Fund
70 W Madison St Ste 1925,
Chicago, 60602, IL,
United States
Chicago, 60602, IL,
United States
1 312-603-1200
Government
Cook County Pension Fund Technographics
Cook County Pension Fund Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cook County Pension Fund and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cook County Pension Fund employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cook County Pension Fund has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, Quadient IS-280 iMeter for Mailing System in 2017, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cook County Pension Fund is running and its propensity to invest more and deepen its relationship with Microsoft , Quadient , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cook County Pension Fund revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cook County Pension Fund intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cook County Pension Fund (CCPF), the administrator of benefits for the County Employees’ and Officers’ Annuity and Benefit Fund of Cook County and the Forest Preserve District Employees’ Annuity and Benefit Fund of Cook County.
Cook County Pension Fund Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Cook County Pension Fund implemented Microsoft Dynamics GP. Microsoft Dynamics GP was deployed as an ERP Financial solution to support pension administration workflows and annuitant payment processing across the organization.
The deployment validated and configured core Microsoft Dynamics Great Plains modules including Management Reporter, Integration Manager, Winfiler and Check Factory. Those modules were configured to calculate and manage tax reports, generate tax statements and perform check printing for annuitants, while Integration Manager provided the backbone for data movement and reconciliation between modules.
The program proposed enhancement of the Semi SaaS portal Centralpoint into an ERP extension by integrating MS Outlook, scheduling appointments functionality, the PAS system and Skype for Business to reduce internal manual processes and to enable future AI processes. Integration Manager and the Dynamics GP module set were positioned to orchestrate data flows between Centralpoint and Microsoft Dynamics GP to centralize financial and member records.
Operational scope emphasized finance, payroll and benefits functions that directly support annuitant services, with a client environment refresh to Windows 10 and Office 365 productivity tooling to standardize endpoints. Project governance included coordinated communication with the vendor team to ensure proper functioning of Dynamics GP modules and to align workflows for tax reporting and check production.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient IS-280 iMeter | Mailing System | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Cook County Pension Fund deployed Quadient IS-280 iMeter as its Mailing System to centralize outgoing postage and to formalize incoming mail handling and scanning workflows. The Quadient IS-280 iMeter was positioned as the primary postage metering and mail processing appliance integrated into the fund’s records intake and distribution processes.
Operational configuration focused on end-to-end document capture and indexing, with explicit tasks to generate a weekly Laserfiche image count report and to check for duplicate images before converting electronic files to TIFF. Staff imported Microsoft Word documents into Laserfiche, generated mail merges when required, timestamped and coded incoming mail and faxes, and scanned paperwork for archival and departmental review. The environment also required registration and scanning of checks into an Excel masterlog on a weekly cadence.
Integrations were implemented with Laserfiche for enterprise content management and with PBMS for benefits-related data entry, including setup and updates when receiving Annuity Applications and recording union dues. Microsoft Word and Excel were used as document sources and reporting outputs, and Neopost Postage was used for daily outgoing mail and check processing workflows. The scope of these integrations covered board packet assembly, direct deposit form collation, and verification of pension recipient counts for Monthly Board meetings.
Governance and operational controls emphasized daily monitoring of Laserfiche to ensure proper routing, weekly reporting cycles for image counts and masterlogs, and a retention review process that produced spreadsheets identifying files eligible for destruction. Data entry standards were applied for the Monthly Retiree Count, maintaining a start-date based spreadsheet for employees and spouses, and operational ownership included mailroom, records management, benefits administration, and board services. Inventory tracking for office and mailing supplies was maintained monthly in Excel as part of routine administrative governance.
The Quadient IS-280 iMeter served as the physical mailing system appliance for outgoing postage and played a central role in the documented intake, scanning, and indexing workflows that supported pension administration, board reporting, and archival processes. The implementation concentrated on operationalized capture, coding, and integration with Laserfiche and PBMS rather than on changes to upstream application platforms.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015 Cook County Pension Fund implemented Hotjar on its public website to support Customer Experience. The deployment installed the Hotjar tracking script across site pages to provide client-side behavioral instrumentation, enabling session recordings, heatmaps, conversion funnels, and on-page feedback collection with the Hotjar application.
The implementation focused on the public member portal and informational pages, impacting business functions including member services and communications. Configuration used standard Hotjar modules for session replay, heatmaps, funnels, and feedback polls, with site-level configuration and dashboard access controls used to manage data collection and ongoing analysis of visitor navigation and form interactions.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Cook County Pension Fund
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cook County Pension Fund Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cook County Pension Fund IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cook County Pension Fund digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cook County Pension Fund Technographics
Cook County Pension Fund is a Government organization based in United States,
with around 500 employees and annual revenues of $300.0 million.
Cook County Pension Fund operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Quadient IS-280 iMeter and Hotjar,
covering areas like ERP Financial, Mailing System and Customer Experience.
Cook County Pension Fund has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Quadient and Contentsquare.
Cook County Pension Fund recently adopted applications including
Oracle Moat in 2020, Quadient IS-280 iMeter in 2017 and Hotjar in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cook County Pension Fund’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cook County Pension Fund’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cook County Pension Fund technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.