Cooper Software
St Davids House, St Davids Drive,
Dalgety Bay, KY11 9NB,
United Kingdom
Dalgety Bay, KY11 9NB,
United Kingdom
44 13 8384-0700
Professional Services
Cooper Software Technographics
Cooper Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cooper Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Cooper Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cooper Software has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cooper Software is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cooper Software revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cooper Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cooper Software Tech Stack and Enterprise Applications
Cooper Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Cooper Software implemented Oracle NetSuite ERP to consolidate ERP Financial functions for its United Kingdom professional services business. The deployment used NetSuite’s cloud SaaS architecture, positioning Oracle NetSuite ERP as the central financial system for accounting and project billing across the company’s finance and operations teams.
Configuration focused on core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and invoicing, cash management, fixed asset accounting, and project accounting to support professional services revenue and time-based billing workflows. Financial reporting and period close workflows were configured within the NetSuite environment, with role-based access controls and segregation of duties applied to finance and project management users.
Rollout followed a phased approach across finance and project teams, accompanied by chart of accounts standardization and process redesign for order-to-cash and project revenue recognition flows. Ongoing governance emphasized change control, user training, and vendor-managed SaaS updates through Oracle NetSuite ERP to maintain configuration and security alignment with the company’s financial controls.
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Cooper Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Cooper Software deployed Hubspot Live Chat as its Chatbots and Conversational AI implementation on the corporate website https://www.coopersoftware.co.uk. The Hubspot Live Chat implementation serves as the primary website conversational entry point to support customer engagement and lead capture.
Configuration centered on the Hubspot Live Chat widget, including pre-chat forms to capture contact and qualification fields, automated welcome messages and conditional routing to HubSpot inboxes. The deployment uses conversational workflows and canned responses to standardize first contact, and persistent conversation transcripts are recorded against contact records in HubSpot for sales and follow up.
Operational scope covers sales, marketing and customer success teams within the United Kingdom, with chat ownership assigned to dedicated inboxes and escalation rules for out-of-hours inquiries. Governance included creation of response playbooks and standardized qualification fields to align chat handling with demand generation and support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Cooper Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Cooper Software deployed Microsoft 365 as its primary Collaboration platform to support company-wide communication and content sharing. The implementation is cloud-hosted under a single Microsoft 365 tenant, providing a SaaS backbone for an 85-person professional services firm and embedding Microsoft 365 functionality into the company website for public-facing contact and content workflows.
Microsoft 365 was configured to deliver core Collaboration capabilities, including hosted email and calendaring, team chat and conferencing, and cloud document management and coauthoring. The configuration emphasis reflects Collaboration category best practices, with Exchange Online style messaging, SharePoint Online and OneDrive style file services, and Teams style meeting and chat capabilities orchestrated for project delivery and client engagement workflows.
Operational scope covers central business functions such as project delivery, client services, sales, and internal operations across the United Kingdom based organization. Identity and access were aligned with cloud identity controls to enable single sign on and role-based access, and tenant-level settings were used to enforce retention and sharing policies appropriate for a professional services environment.
Governance focused on phased user provisioning, mailbox and document lifecycle policies, and collaboration governance to standardize external sharing and client-facing collaboration via the website. The narrative links Cooper Software, Microsoft 365, Collaboration and business functions by positioning Microsoft 365 as the platform for internal collaboration, client communication, and externally visible content delivery.
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Collaboration | Collaboration |
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2022 | 2022 |
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Cooper Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Cooper Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2005 | 2005 |
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CRM | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Cooper Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Cooper Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Cooper Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Cooper Software
| First Name | Last Name | Title | Function | Department | Phone | |
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Sales Director | Director | Sales | |
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Director of Strategic Projects | Director | Finance | |
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Business Development Manager | Manager | Sales | |
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Managing Director | Director | Finance | |
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Chief Technical Officer | CXO | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Cooper Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cooper Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cooper Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cooper Software Technographics
Cooper Software is a Professional Services organization based in United Kingdom,
with around 85 employees and annual revenues of $20.0 million.
Cooper Software operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Hubspot Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cooper Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, HubSpot and Microsoft.
Cooper Software recently adopted applications including
Microsoft Clarity in 2023, Cloudflare CDN in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cooper Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cooper Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cooper Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.