Melbourne, 3000, VIC,
Australia
Cornwalls Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cornwalls and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Cornwalls employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cornwalls has purchased the following applications: LawMaster for Legal Practice Management in 2016, Zoom for Audio Video and Web Conferencing in 2020, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cornwalls is running and its propensity to invest more and deepen its relationship with Actionstep , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cornwalls revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cornwalls intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actionstep | Legacy | LawMaster | Legal Practice Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Cornwalls implemented LawMaster for Legal Practice Management, deploying LawMaster’s hosted solution to move core practice systems into a vendor-managed environment. The project was driven by a desire to reduce reliance on multiple on-premises servers and lower the internal resources required to maintain infrastructure and application uptime, reflecting the needs of a 220-employee professional services firm in Australia.
The deployment configured core Legal Practice Management capabilities, including matter management, document management, time recording and billing, trust accounting, workflow automation, and practice reporting and analytics. LawMaster was implemented as the primary application for these functions, with configuration focused on practice-centric workflows, template-driven document assembly, and automated fee capture consistent with typical Legal Practice Management functionality.
Operational coverage extended across legal practice teams, billing and finance, and administrative support, with governance updated to centralize system administration under the hosted provider and to standardize intake, matter lifecycle, and billing processes. The hosted provisioning reduced the firm’s server footprint and shifted ongoing maintenance responsibilities to the vendor, decreasing the internal IT effort required to support practice systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cornwalls implemented Zoom for Audio Video and Web Conferencing. The Zoom deployment is surfaced on the Cornwalls public website and is used to initiate client meetings and virtual consultations directly from web pages.
Functional coverage centers on synchronous meeting capabilities, including scheduled and ad hoc meetings, webinar-style presentations, screen sharing, recording, and persistent chat for meeting follow up. These capabilities align with standard Audio Video and Web Conferencing workflows and support both external client sessions and internal collaboration.
Operationally the implementation spans Cornwalls corporate functions in Australia, with primary adoption in client services, operations, and leadership. The presence of Zoom on the website indicates web-initiated session flows and public-facing meeting endpoints are part of the deployment architecture.
Governance activity focused on standardizing conferencing protocols, defining access controls for client-facing staff, and operationalizing meeting workflows across departments. Cornwalls Zoom Audio Video and Web Conferencing supports client engagement and internal collaboration business functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Cornwalls implemented WooCommerce on their corporate website. The implementation uses Automattic's WooCommerce plugin to provide an eCommerce storefront integrated into the existing WordPress site. The project established an online sales channel for Cornwalls, aligning with the eCommerce category and supporting product and service listings exposed via the website.
Configuration focused on core eCommerce functional modules including product catalog management, cart and checkout workflows, payment processing configuration, order management dashboards, and storefront theming and content management. The deployment leveraged WooCommerce administrative interfaces and plugin extensions to enable pricing and tax rules, customer account management, and site-level content control, using WordPress as the content and presentation layer.
Operational coverage centers on the public website and internal commercial teams responsible for managing listings, orders, and customer communications, impacting sales, marketing, and operations workflows. Governance is enforced through WordPress and WooCommerce administrative roles and plugin update processes, with plugin-based extension management used to control feature rollout and site configuration changes.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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