Coronation Merchant Bank
10 Amodu Ojikutu Street, Off Saka Tinubu Street,
Lagos, x,
Nigeria
Lagos, x,
Nigeria
234 1 236 6217
Banking and Financial Services
Coronation Merchant Bank Technographics
Coronation Merchant Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coronation Merchant Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 252 Coronation Merchant Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coronation Merchant Bank has purchased the following applications: Temenos T24 for Core Banking in 2014, Zoom for Audio Video and Web Conferencing in 2020, Salesforce Marketing Cloud for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coronation Merchant Bank is running and its propensity to invest more and deepen its relationship with Temenos , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coronation Merchant Bank revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coronation Merchant Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coronation Merchant Bank Tech Stack and Enterprise Applications
Coronation Merchant Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Coronation Merchant Bank implemented Temenos T24 as its Core Banking platform to centralize account and transaction processing across the institution. The deployment positioned Temenos T24 as the bank's primary processing engine for customer accounts, deposits and transactional posting.
The Temenos T24 implementation configured standard Core Banking functional modules including core ledger, deposit accounts, loans and advances, payments processing, customer information management, treasury and compliance controls. Configuration emphasized product parameterization and real time transaction posting, with templated product factories used to accelerate retail and corporate product setup within Temenos T24.
Operational coverage focused on front office and back office consolidation, affecting retail banking, corporate banking, operations, finance, risk and treasury functions within Coronation Merchant Bank Nigeria. The deployment centralized customer records and the central posting engine so branches and operations teams processed transactions against a single Core Banking instance managed in-country.
Governance and rollout incorporated staged cutover, user acceptance testing, operator training and revised operational runbooks, alongside an operational governance forum to manage product configuration and change requests. Post implementation, Temenos T24 became the reference system for account control, transaction lifecycle management and compliance reporting workflows at Coronation Merchant Bank.
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Coronation Merchant Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Coronation Merchant Bank implemented Zoom to provide Audio Video and Web Conferencing functionality embedded on its public website. The deployment uses Zoom Video Communications Zoom software to surface live meetings and webinar access directly from the corporate site, enabling external client facing conferencing and internal collaboration.
Core capabilities implemented align with standard Audio Video and Web Conferencing modules, including real time video and audio, chat, screen sharing, and meeting recording, configured for web embedding and browser based join flows. Operational coverage focuses on customer engagement and corporate communications within the bank, with governance oriented toward centralized account provisioning and web integration controls for managing external meeting endpoints.
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Collaboration | Collaboration |
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2016 | 2016 |
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Coronation Merchant Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2019 | 2019 |
In 2019, Coronation Merchant Bank implemented Salesforce Marketing Cloud to support web channel marketing and customer engagement. The deployment is centered on Marketing Automation capabilities and is actively used on their corporate website for digital campaign delivery and audience interaction.
The implementation emphasizes core Marketing Automation workflows such as email campaign orchestration, journey automation, audience segmentation, and web tracking for behavioral targeting. Configuration work focused on campaign templates, subscriber data capture on site forms, and automation rules to sequence multi-step customer journeys and lifecycle communications.
Architecturally the implementation follows a cloud hosted SaaS pattern, with Salesforce Marketing Cloud integrated into the bank website through tracking snippets and server side data capture for subscription and lead flows. Operational coverage centers on the bank marketing and digital teams in Nigeria, with the platform processing web sourced engagement data to drive targeted outreach and nurture workflows.
Governance aspects include centralizing campaign orchestration and establishing data and consent handling procedures consistent with banking communications needs. Process changes oriented around campaign approval workflows and audience segmentation governance were introduced to align marketing execution with corporate compliance and brand controls.
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Marketing Automation | CRM |
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2019 | 2019 |
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Coronation Merchant Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2022 | 2022 |
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Coronation Merchant Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Coronation Merchant Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Coronation Merchant Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coronation Merchant Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coronation Merchant Bank digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Coronation Merchant Bank Technographics
Coronation Merchant Bank is a Banking and Financial Services organization based in Nigeria,
with around 252 employees and annual revenues of $35.0 million.
Coronation Merchant Bank operates a diverse technology stack with applications such as
Temenos T24, Zoom and Salesforce Marketing Cloud,
covering areas like Core Banking, Audio Video and Web Conferencing and Marketing Automation.
Coronation Merchant Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Zoom Video Communications and Salesforce.
Coronation Merchant Bank recently adopted applications including
TradeDirect in 2022, Zoom in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coronation Merchant Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coronation Merchant Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coronation Merchant Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.