Wilmington, 19808, DE,
United States
CSC global Technographics
CSC global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSC global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 CSC global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSC global has purchased the following applications: Kofax MarkView for AP Automation in 2016, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSC global is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSC global revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSC global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSC global Tech Stack and Enterprise Applications
CSC global ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, CSC global deployed Kofax MarkView to automate its accounts payable workflows within the companys global AP organization. The Kofax MarkView implementation, aligned with the AP Automation category, focused on document capture, optical scanning, electronic archiving, and automated invoice routing to reduce manual invoice touchpoints and standardize processing.
The implementation included configuration of scanning and archiving capabilities and the establishment of automated invoice capture and workflow routing, combined with validation and posting controls typical of AP Automation solutions. Kofax MarkView was used to instrument invoice imaging, indexing, and workflow rules that routed invoices for approval and prepared accounting payloads for downstream posting.
Integrations were explicitly implemented with the organizations Oracle ERP module for posting accounting and reporting from the purchasing card program, and Concur was standardized for Travel and Entertainment expense reporting prior to or alongside the Kofax MarkView rollouts. Operational scope covered the global accounts payable function and the purchasing card program, and the deployment touched centralized AP processing and travel and expense accounting workflows.
Governance and process restructuring accompanied the technical rollout, with internal controls instituted around automated reporting and posting, and workflow re-engineering of AP and procurement card accounting. The program re-engineered accounts payable processes to automate approximately 40 percent of office workload and restructured the purchasing card program, yielding reported annual savings in excess of $250,000 while enabling scanned archival and retrieval of payables documents through Kofax MarkView.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2022 | 2023 |
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ERP Financial | ERP |
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2017 | 2017 |
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CSC global HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
In 2018, CSC global implemented Oracle Cloud HCM Absence Management as part of its broader Oracle HCM footprint. The deployment targeted the Absence and Leave Management category and was operated alongside HCM Core, Goals, Performance, Compensation, Time and Absence, Learn, Recruiting, and Reporting and Analytics modules within the corporate HR application landscape.
Configuration and functional work focused on standard Absence and Leave Management capabilities, with teams collaborating with system users to identify processes suitable for automation or enhancement. Analysts and administrators researched configuration options, built and tested changes, and validated scenarios to ensure the Oracle Cloud HCM Absence Management configuration met user requirements. Operational support included ongoing analysis and troubleshooting in the Time and Absence module, with escalation to Oracle to identify root causes when issues required vendor involvement.
Operational coverage concentrated on HR and workforce management workflows, including timekeeping and absence recording, and extended to reporting and analytics to support decision making. The implementation included development and enhancement of reports and dashboards within Oracle HCM, designed to surface absence trends and operational metrics for HR stakeholders.
Governance emphasized change control and quality assurance, with enhancements and new functionality reviewed for impact on existing configuration and processes, tested prior to production moves, and accompanied by documentation and end user training. Training, documentation, and targeted reporting were used to operationalize the Oracle Cloud HCM Absence Management configuration across CSC global human resources functions.
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2018 | 2019 |
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CSC global Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, CSC Global implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing footprint, embedding the Cisco Webex Meetings experience into its public website to enable browser-based and client-based conferencing for customer interactions. Cisco Webex Meetings is used to deliver live audio and video sessions, screen sharing, recording, and meeting join flows directly from pages on cscglobal.com, aligning the application name Cisco Webex Meetings with customer-facing engagement on the site.
The implementation concentrated on site-level deployment and meeting configuration, with IT and communications teams establishing standardized meeting templates, security settings, and attendee workflows to support client briefings and support engagements. Operational use emphasizes web-initiated meeting orchestration and attendee management tied to the company website, and the deployment reflects a web-embedded approach to Audio Video and Web Conferencing for client engagement and remote briefing functions.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CSC global CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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CSC global EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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CSC global ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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CSC global SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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CSC global TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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CSC global PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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CSC global IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CSC global CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2014 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at CSC global
Apps Being Evaluated by CSC global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||