COSMO Restaurant Group
53 Wood Street Barnet,
London, EN5 4BS,
United Kingdom
London, EN5 4BS,
United Kingdom
442083706200
Retail
COSMO Restaurant Group Technographics
COSMO Restaurant Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by COSMO Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 COSMO Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that COSMO Restaurant Group has purchased the following applications: Sage 200 for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, SPARK CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems COSMO Restaurant Group is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , New Apex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing COSMO Restaurant Group revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for COSMO Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
COSMO Restaurant Group Tech Stack and Enterprise Applications
COSMO Restaurant Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 COSMO Restaurant Group implemented Sage 200 to centralize accounting and purchase ledger workflows, deploying the application as its ERP Financial system across the group. The deployment supported management accounting for 9 to 11 franchised restaurants across the United Kingdom and included handling EURO accounts for the Dublin restaurant, incorporating multi-currency bookkeeping and exchange rate administration.
Sage 200 was configured to cover core purchase ledger capabilities, including supplier account setup, payment run processing, monthly reconciliations, purchase budgeting, provisions and accruals, reflecting standard ERP Financial functional workflows. Configurations emphasized scheduled payment runs and month end close procedures with reporting lines into the Finance Director for management review.
Operational use was concentrated in the central finance function with an Assistant Management Accountant running day to day ledger activity, supplier communications and internal audit tasks across restaurant sites. Integrations referenced in operational practice included Excel for reporting and an internal restaurant system for transactional inputs, and governance relied on documented monthly reconciliation cycles, supplier credit controls and workload prorating to meet strict payment deadlines.
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COSMO Restaurant Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, COSMO Restaurant Group implemented Microsoft 365 to support Collaboration across the organization. COSMO Restaurant Group deployed Microsoft 365 to centralize email, calendaring and document collaboration for corporate and restaurant operations, establishing Microsoft 365 as the primary Collaboration platform for business productivity and staff communications.
The implementation leverages Microsoft 365 core capabilities including Exchange Online for email, SharePoint Online for shared document libraries, OneDrive for user file sync and Microsoft Teams for real-time messaging and meetings, aligning functional modules with the Collaboration category. Governance focuses on account provisioning, role based access controls and guest access policies to manage cross-site collaboration, and the company website references Microsoft 365 presence indicating public facing linkage to the Microsoft 365 deployment.
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COSMO Restaurant Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Apex | Legacy | SPARK CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, COSMO Restaurant Group implemented SPARK CRM as a CRM bolt-on within a broader deployment of SPARK EPoS and robotics at the St Enoch Glasgow venue, New Apex supplied the SPARK robotics and hospitality technology stack. The deployment paired SPARK CRM with SPARK EPoS and on-floor robotics including BellaBot, KettyBot, and HolaBot to address service speed and labour strain in a high-footfall buffet format.
SPARK CRM was configured to operate as a guest engagement and customer data layer alongside point of sale operations, using standard CRM capabilities such as guest profiles, transaction-linked engagement, and campaign orchestration to support on-site promotions and social-first marketing. The implementation emphasized order and visit-level data capture from the EPoS, enabling personalized outreach and content-triggered engagement tied to dining events.
Integrations centered on the SPARK EPoS stack and the robotics orchestration layer, with the CRM consuming EPoS events for real-time guest interaction workflows and marketing lists. Operational scope was venue-level at St Enoch, covering front of house operations, marketing and guest experience teams, with the CRM supporting both service workflows and social engagement activities.
Governance and rollout were managed through venue operations and marketing, using phased configuration of EPoS bolt-ons and CRM engagement rules to align service staff workflows and promotional cadences. Publicly reported outcomes included strong customer engagement and viral social traction, with approximately 1.5 million TikTok views following the venue opening.
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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COSMO Restaurant Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at COSMO Restaurant Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by COSMO Restaurant Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from COSMO Restaurant Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the COSMO Restaurant Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD COSMO Restaurant Group Technographics
COSMO Restaurant Group is a Retail organization based in United Kingdom,
with around 200 employees and annual revenues of $25.0 million.
COSMO Restaurant Group operates a diverse technology stack with applications such as
Sage 200, Microsoft 365 and SPARK CRM,
covering areas like ERP Financial, Collaboration and CRM.
COSMO Restaurant Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and New Apex.
COSMO Restaurant Group recently adopted applications including
SPARK CRM in 2022, Crazy Egg in 2019 and AdRoll in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of COSMO Restaurant Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates COSMO Restaurant Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete COSMO Restaurant Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.