Henrico, 23233, VA,
United States
Costen Floors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costen Floors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Costen Floors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costen Floors has purchased the following applications: RFMS ERP for Retail Management in 2010, Microsoft 365 for Collaboration in 2018, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costen Floors is running and its propensity to invest more and deepen its relationship with RFMS , Microsoft , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costen Floors revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costen Floors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RFMS | Legacy | RFMS ERP | Retail Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Costen Floors implemented RFMS ERP to centralize Retail Management functions across customer communications, estimating, inventory, purchasing, job costing, scheduling and invoicing. The implementation targeted the companys end-to-end retail flooring operations, with RFMS ERP positioned to manage interactions with homeowners, contractors, wholesalers and manufacturer representatives as primary contacts and to support both residential and commercial project workflows.
RFMS ERP was configured to support core retail and field service capabilities, including detailed estimating and quote generation based on square foot, time, labor and material costs, job costing and budget tracking, purchase order creation and product quantity quality review, and warehouse inventory supervision. The deployment also covered planning activities such as take offs and measurements for commercial projects, designation of work crews and scheduling, and the preparation and submission of invoicing to accounting workflows.
Operational coverage spanned sales, field operations, warehouse and accounting functions, with RFMS ERP serving as the central record for customer and project data, material catalogs and service standards. The system supported expense tracking for fuel, mileage and cell phone usage and was used to coordinate customer education on hardwoods, tile, carpet, vinyl and laminate products as well as to support event participation at trade shows and local home and garden shows.
Governance and workflow changes emphasized standardized estimating, explicit work plans and schedule setting, and assignment of crews materials and budgets at the project level, with RFMS ERP used to enforce process steps from quote to invoice. Business outcomes explicitly noted in source materials include exceeding one million dollars in sales in four of six plus years, and ongoing use of RFMS ERP to track costs and operational activity across retail flooring business functions.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
|
|
|
|
|
Listing Management | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2013 | 2013 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||