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Coursera Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Coursera and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Coursera employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coursera has purchased the following applications: Stripe Payments for Payment Processing in 2021, Amazon Data Pipeline for Analytics and BI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coursera is running and its propensity to invest more and deepen its relationship with Stripe , Amazon Web Services (AWS) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coursera revenues, which have grown to $757.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coursera intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Coursera implemented Stripe Payments on its website. The deployment addresses Payment Processing for Coursera.org, focusing on consumer checkout and subscription billing to accept card payments and alternative payment methods across the platform.
Coursera configured Stripe Payments to provide payment gateway processing, card tokenization to reduce PCI surface, recurring subscription billing orchestration, and hosted checkout instrumentation to capture payment events. Configuration work emphasized checkout flow logic, token lifecycle management, and payment event telemetry to support billing and revenue operations.
The integration is implemented in the web front end and backend payment endpoints, and operational ownership is centralized within product, payments operations, finance, and customer support teams. Governance centers on payment controls, dispute and refund handling, and compliance responsibilities managed by the central payments function.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Amazon Web Services (AWS) | Legacy | Amazon Data Pipeline | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Coursera deployed Amazon Data Pipeline to orchestrate large scale ETL into Amazon Redshift for analytics and data warehousing. Apps Category:
Coursera ran more than 150 pipelines that load over 300 tables daily and process several terabytes of data, supporting analytics for product, recommendations and search across its US based global platform. The implementation emphasized automated, fault tolerant ETL with scheduling, retry and monitoring workflows built into Amazon Data Pipeline and native data movement into Amazon Redshift. Operational coverage focused on analytics and data warehousing functions and the rollout delivered automated fault tolerant pipelines that improved data freshness and developer productivity.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Coursera deployed Cisco Webex Meetings. Cisco Webex Meetings, classified as Audio Video and Web Conferencing, is implemented on Coursera's public website to provide embedded synchronous meeting capability alongside course content.
The implementation centers on browser-based meeting sessions, scheduled live events, screen sharing, recording capture, and participant management features consistent with Audio Video and Web Conferencing deployments. Configuration work focused on embedding meeting entry points into course pages and public site workflows, and on provisioning host accounts and meeting templates for instructors and facilitators.
Integration work tied Cisco Webex Meetings into the Coursera website experience so that live sessions surface directly within course pages and registration flows, supporting both instructor-led learning and learner support interactions. Operational coverage emphasizes the learning delivery and instructor collaboration functions, with sessions exposed to enrolled learners through the site interface.
Governance for the deployment included role based access for hosts and moderators, session moderation controls, and account management processes maintained by platform operations and course teams. The implementation of Cisco Webex Meetings on Coursera.org aligns the Audio Video and Web Conferencing capability with online course delivery and learner engagement workflows.
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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PR and Media Communication | CRM |
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2018 | 2018 |
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Social Media Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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