Macomb, 48042, MI,
United States
Cox Industries Inc. Technographics
Cox Industries Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cox Industries Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cox Industries Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cox Industries Inc. has purchased the following applications: Epicor LumberTrack for Manufacturing ERP in 2015, Microsoft 365 for Collaboration in 2017, CallRail Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cox Industries Inc. is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cox Industries Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cox Industries Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cox Industries Inc. Tech Stack and Enterprise Applications
Cox Industries Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor LumberTrack | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Cox Industries Inc. implemented Epicor LumberTrack as the core of its technology platform, deploying a Manufacturing ERP solution to unify operational processes across its lumber manufacturing business. Matt Yaun, Chief Administrative Officer, stated that the company uses technology and business process innovation to enhance customer and supply chain partnerships, and that Epicor LumberTrack is the foundation of the entire technology platform.
The implementation centered on core manufacturing and supply chain capabilities typical of a Manufacturing ERP, including inventory control and yard management, production scheduling, sales order workflows, and procurement processes. Epicor LumberTrack was configured to support product grading and lot level tracking required for commodity lumber operations, and to provide a centralized data model for operations and commercial teams.
Operational scope covered manufacturing operations, supply chain and procurement, sales and customer service, and administrative functions, positioning Epicor LumberTrack as the primary system of record for operational workflows. Governance and process changes focused on standardizing operational procedures and data capture to strengthen supplier and customer collaboration, reflecting the stated emphasis on business process innovation to enhance partnerships.
The deployment established Epicor LumberTrack as Cox Industries Inc. primary Manufacturing ERP application, serving as the platform for ongoing process standardization and supply chain engagement as described by company leadership.
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Cox Industries Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Cox Industries Inc. deployed Microsoft 365 for Collaboration across its manufacturing organization. The deployment is surfaced on the company website and supports both internal collaboration tenancy and public-facing content delivery tied to the corporate web presence.
Microsoft 365 was provisioned as a cloud-native tenant, with configuration focused on Exchange Online email, SharePoint Online intranet and document management, Microsoft Teams messaging and meetings, OneDrive file sync, and Office desktop and web apps. Tenant setup included user and group provisioning, role-based access controls, and baseline data classification and retention settings aligned with Collaboration workflows.
Operational coverage spans company-wide users including corporate functions and plant operations, supporting document collaboration, engineering review cycles, shift handovers, and administrative communications. Governance was centralized under the IT organization, using managed identity and single sign-on, group-based access policies, and documented content publishing controls to standardize collaboration processes and information access.
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Cox Industries Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
In 2020, Cox Industries Inc. implemented CallRail Call Tracking on its public website. The deployment uses CallRail Call Tracking within the Call Tracking and Recording category to capture inbound phone lead activity for the manufacturing company.
Configuration emphasized on-site call attribution capabilities typical of Call Tracking and Recording solutions, including dynamic number insertion, session-level call logs, and timestamped call metadata, with the option to enable call recording and related analytics offered by the application. The implementation is positioned to support marketing attribution and sales follow-up workflows by surfacing call source, campaign, and landing page context to internal teams, and it operates from the website tracking layer without reference to enterprise telephony integrations.
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Cox Industries Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cox Industries Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cox Industries Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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