AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Crafted Media Tech Stack and Enterprise Applications

Crafted Media Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Crafted Media implemented Microsoft 365. Microsoft 365 is referenced on the Crafted Media website and is provisioned as the company platform for Collaboration to support day to day client engagement and internal teamwork at the 60 person Professional Services firm based in the United Kingdom. The deployment is a cloud-hosted Microsoft 365 tenant that the organization uses for core Collaboration capabilities including hosted email, document management, real-time chat and file synchronization consistent with Microsoft 365 functionality. The implementation covers business functions such as marketing, client services and internal operations, with governance implemented through centralized tenant administration, role based access controls, SharePoint site templates and Teams channel organization to standardize collaboration workflows and content management.
Crafted Media Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kentico Software Legacy Kentico Xperience CMS Web Content Management Content Management n/a 2013 2013
In 2013, Crafted Media implemented Kentico Xperience CMS as its Web Content Management platform for the corporate website hosted for its United Kingdom operations. The deployment centers on Kentico Xperience CMS running the public site, providing the central content repository and page delivery layer for marketing and client-facing digital content. The implementation leverages category aligned capabilities such as content authoring, page templates, a media library, personalization and multichannel publishing, together with content staging and publishing workflows. Kentico Xperience CMS is configured to support template driven page assembly, reusable content blocks, and editorial approval flows that align with professional services marketing requirements. Operational ownership is concentrated in Crafted Media’s marketing and web teams, with the system governing content lifecycle and editorial processes across the company website. Governance is enforced through role based content permissions and staged publishing, enabling structured editorial handoffs and centralized management of site content under the Web Content Management program.
Crafted Media CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
In 2022, Crafted Media implemented Hotjar on its public website. The deployment is positioned within their Customer Experience tooling to capture visitor behavior and gather on-page feedback, supporting UX research and marketing insight generation. Hotjar is deployed via the standard client-side tracking snippet embedded in site HTML, with common Hotjar modules such as heatmaps, session recordings, surveys and on-site feedback widgets configured to surface usability issues and behavior patterns. Operational scope is focused on the Crafted Media public website and the implementation is provisioned for design, content and marketing stakeholders, with access controls and internal workflows that route recordings and survey results to UX, product and client engagement teams for iterative page updates.
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2022 2022
Marketing Analytics, Lead Generation CRM 2012 2012
Marketing Automation CRM 2022 2022
Crafted Media ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2022 2022
Crafted Media PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
Crafted Media IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Crafted Media

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Crafted Media Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crafted Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crafted Media digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Crafted Media Technographics
Crafted Media is a Professional Services organization based in United Kingdom, with around 60 employees and annual revenues of $8.0 million.
Crafted Media operates a diverse technology stack with applications such as Microsoft 365, Kentico Xperience CMS and Hotjar, covering areas like Collaboration, Web Content Management and Customer Experience.
Crafted Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Kentico Software and Contentsquare.
Crafted Media recently adopted applications including Hotjar in 2022, Microsoft Clarity in 2022 and Hubspot Marketing Automation in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crafted Media’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Crafted Media’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crafted Media technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.