Cranbrook Care
Suite 3, Level 1/8 West St,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 2 9929-0011
Healthcare
Cranbrook Care Technographics
Cranbrook Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cranbrook Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 Cranbrook Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cranbrook Care has purchased the following applications: Epicor ERP 10 for ERP Financial in 2018, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cranbrook Care is running and its propensity to invest more and deepen its relationship with Epicor , Edenred , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cranbrook Care revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cranbrook Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cranbrook Care Tech Stack and Enterprise Applications
Cranbrook Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP 10 | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Cranbrook Care implemented Epicor ERP 10 to address its ERP Financial requirements. The deployment was executed under Epicor Software project leadership and involved a Senior Project Manager who coordinated project delivery across Australia and with distributed teams in New Zealand, Malaysia and India.
The implementation emphasized core ERP Financial capabilities including general ledger, accounts payable, accounts receivable and procurement workflows, with category-aligned extensions discussed such as a Procure to Pay solution, BPM and CRM. Epicor ERP 10 configuration work included module setup, business rule orchestration and process automation to align financial operations with aged care billing and fund accounting practices common to senior living operators.
Integrations were managed with complementary vendor solutions as part of the rollout, including e-marketing vendors and named third parties such as Basware and Telstra, and the project team engaged the Epicor product group in the USA for technical coordination. Operational coverage included finance, procurement and billing functions across Cranbrook Care service lines, with the Epicor Senior Living Solution context informing data models and transaction flows for residential aged care and community care services.
Governance and rollout processes were structured around a client steering committee, formal change request and new work order controls, timesheet and billing approvals and project budget management. The project lifecycle included pre and post project advisory, change management assistance, approval of deliverables and execution of an application support contract upon delivery.
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Cranbrook Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
In 2020, Cranbrook Care implemented Reward Gateway Employee Reward and Recognition as its Employee Recognition and Rewards Management solution on their website, accessible at cranbrookcare.rewardgateway.com.au. The deployment serves Cranbrook Care's approximately 210 employees in Australia and is positioned to support staff engagement, peer acknowledgement, and rewards workflows across the organization.
The implementation leverages standard Employee Recognition and Rewards Management capabilities, including a recognition social feed for peer-to-peer acknowledgements, a reward catalog for points redemption, an administrative console for user provisioning and policy configuration, and reporting dashboards for program usage insights. Governance and operational configuration were focused on role based administration, recognition workflow rules, and HR oversight for program rules and communications, with platform administration handled through the Reward Gateway portal on the Cranbrook Care site.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Cranbrook Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cranbrook Care implemented Microsoft 365. Microsoft 365 is used as Collaboration software to provide cloud email, document management, and team communication capabilities for the organization.
The deployment leverages core Microsoft 365 functional modules typically associated with the Collaboration category, including enterprise email and calendaring, cloud file services for document storage and versioning, real time chat and meetings, and the Office productivity suite for content creation. Microsoft 365 supports staff workflows for clinical administration, care coordination, and back office functions, with the full application name Microsoft 365 referenced by Cranbrook Care on its public website.
Operational coverage is organization wide across clinical, administrative, and corporate teams, sized to an approximately 210 person workforce. Governance and rollout practices align with standard Collaboration implementations, including centralized user provisioning and access controls, data retention and document lifecycle policies, and phased user adoption and training to embed collaboration workflows into care and administrative processes.
Cranbrook Care Microsoft 365 Collaboration Business Function is observable from the company website, indicating an ongoing reliance on Microsoft 365 for core communication and content management needs within its Australian healthcare operations.
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Cranbrook Care PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Cranbrook Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cranbrook Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Controller | Director | Finance | |
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Chief Executive Officer | CXO | Operations | |
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People and Culture Manager | Manager | HR | |
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Financial Controller | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Assistant Accountant | Manager | Finance | |
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Executive Director Operations | Director | Operations | |
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Group Executive Operations | Director | Operations | |
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Director of Care Services | Director | Operations | |
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Apps Being Evaluated by Cranbrook Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cranbrook Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cranbrook Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cranbrook Care Technographics
Cranbrook Care is a Healthcare organization based in Australia,
with around 210 employees and annual revenues of $35.0 million.
Cranbrook Care operates a diverse technology stack with applications such as
Epicor ERP 10, Reward Gateway Employee Reward and Recognition and Microsoft 365,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Collaboration.
Cranbrook Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Edenred and Microsoft.
Cranbrook Care recently adopted applications including
Newfold Digital Hostopia Australia in 2021, Reward Gateway Employee Reward and Recognition in 2020 and Epicor ERP 10 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cranbrook Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cranbrook Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cranbrook Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.