Crane Solutions
1500 Rankin Road Unit CS #400,
Houston, 77073, TX,
United States
Houston, 77073, TX,
United States
1 281-233-9490
Distribution
Crane Solutions Technographics
Crane Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crane Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Crane Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crane Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2019, Tive Platform for Real-Time Transportation Visibility in 2019, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crane Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Tive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crane Solutions revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crane Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crane Solutions Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Crane Solutions implemented Microsoft 365 as its primary Collaboration platform for the 100 person distribution organization. Microsoft 365 is referenced on the company website and was adopted to consolidate email, file access, and team communication into a single Collaboration environment that supports internal communications and document collaboration across operations, customer service, and sales.
The implementation centers on standard Microsoft 365 capabilities, including corporate email, cloud file storage and versioning, real-time chat and meetings, and endpoint file synchronization, reflecting typical Collaboration deployment patterns. Administration and governance are concentrated in tenant-level controls and role-based access within Microsoft 365, with account provisioning and content sharing workflows aligned to day-to-day distribution operations and secure external sharing practices.
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Collaboration | Collaboration |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tive | Legacy | Tive Platform | Real-Time Transportation Visibility | SCM | n/a | 2019 | 2019 |
In 2019, Crane Solutions implemented the Tive Platform for Real-Time Transportation Visibility. The initial work began as a focused pilot intended to validate live shipment telemetry and event alerting within Crane Solutions distribution operations, with a structured scope, stakeholder alignment, and measurable acceptance criteria.
The implementation configured core capabilities of the Tive Platform, including continuous GPS location streams, sensor-based telemetry that captures condition signals beyond location, event and exception alerting, ETA analytics, and centralized visibility dashboards. Configuration emphasized lightweight device provisioning, rule-based alerts for significant deviations, and dashboard views tailored to logistics and customer service workflows, reflecting typical Real-Time Transportation Visibility functional patterns.
Operational rollout concentrated on integrating the platform into Crane Solutions logistics processes rather than external system interfaces, with cross-functional coverage for operations, dispatch, and customer support. The deployment approach used the Tive Platform to instrument shipments end to end, providing teams with near real-time telemetry and event context to drive operational response and carrier engagement.
Pilot governance followed a phased model with defined KPIs and incremental expansion based on pilot results, enabling Crane Solutions to scale device deployment and alerting rules. The pilot results demonstrated the Tive Platform met visibility requirements and delivered operational value, with documented outcomes that included savings measured in the thousands of dollars for Crane Solutions.
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Transportation Management | SCM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Crane Solutions implemented Atlassian Jira Service Desk to provide a customer facing service portal embedded on its website. The deployment addresses IT Service Management needs, centralizing incident and service request handling to support Crane Solutions' IT and customer support functions.
Atlassian Jira Service Desk was configured to expose a web based customer portal on the corporate site, enabling ticket submission, request tracking, and knowledge base access. Functional modules and capabilities implemented include issue and request management, service request forms, queue management, SLA policy configuration, comment and collaboration features, and automation rules for routing and prioritization.
Operational coverage is focused on IT and customer support within Crane Solutions, with the Atlassian Jira Service Desk instance serving as the primary intake and tracking system accessible via the company website. Governance and process changes emphasize centralized triage, defined queue ownership, and SLA driven workflows to standardize request handling and escalation across support teams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Crane Solutions
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Apps Being Evaluated by Crane Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crane Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crane Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Crane Solutions Technographics
Crane Solutions is a Distribution organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
Crane Solutions operates a diverse technology stack with applications such as
Microsoft 365, Tive Platform and Atlassian Jira Service Desk,
covering areas like Collaboration, Real-Time Transportation Visibility and IT Service Management.
Crane Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Tive and Atlassian.
Crane Solutions recently adopted applications including
CodeTwo Email Signatures in 2021, Descartes Aljex in 2021 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crane Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crane Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crane Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.