San Diego, 92122, CA,
United States
Cre8tive Technology and Design Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cre8tive Technology and Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Cre8tive Technology and Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cre8tive Technology and Design has purchased the following applications: Conversica AVA.ai Platform for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cre8tive Technology and Design is running and its propensity to invest more and deepen its relationship with Conversica , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cre8tive Technology and Design revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cre8tive Technology and Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversica | Legacy | Conversica AVA.ai Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cre8tive Technology and Design deployed Conversica AVA.ai Platform on its corporate website, adopting a Chatbots and Conversational AI application to automate initial lead engagement. The implementation is centered on web-based conversational agents embedded across service and contact pages, providing continuous pre-sales engagement and intake of inbound inquiries.
The Conversica AVA.ai Platform implementation focused on conversational assistant capabilities, natural language understanding, automated lead qualification workflows, and persistent follow-up sequences typical of Chatbots and Conversational AI solutions. Cre8tive configured assistant scripts, qualification rules, and escalation triggers to capture intent, surface contact information, and prompt next-step actions for human review.
Operational coverage extended to marketing and sales functions, where the platform runs on the public website to handle inbound inquiries and route qualified prospects to internal teams. Integrations are limited to web embedding and handoff workflows, with qualified conversations funneled to the sales organization for human follow-up and further qualification.
Governance emphasized ongoing script tuning, cadence adjustments, and role-based access to conversation logs for marketing and sales users, enabling iterative refinement of qualification rules and conversational flows. The deployment positions Conversica AVA.ai Platform as a website-centered conversational layer for lead engagement within Cre8tive Technology and Design.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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