San Diego, 92122, CA,
United States
Cre8tive Technology and Design Technographics
Cre8tive Technology and Design Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cre8tive Technology and Design and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Cre8tive Technology and Design employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cre8tive Technology and Design has purchased the following applications: Conversica AVA.ai Platform for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cre8tive Technology and Design is running and its propensity to invest more and deepen its relationship with Conversica , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cre8tive Technology and Design revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cre8tive Technology and Design intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cre8tive Technology and Design Tech Stack and Enterprise Applications
Cre8tive Technology and Design AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversica | Legacy | Conversica AVA.ai Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cre8tive Technology and Design deployed Conversica AVA.ai Platform on its corporate website, adopting a Chatbots and Conversational AI application to automate initial lead engagement. The implementation is centered on web-based conversational agents embedded across service and contact pages, providing continuous pre-sales engagement and intake of inbound inquiries.
The Conversica AVA.ai Platform implementation focused on conversational assistant capabilities, natural language understanding, automated lead qualification workflows, and persistent follow-up sequences typical of Chatbots and Conversational AI solutions. Cre8tive configured assistant scripts, qualification rules, and escalation triggers to capture intent, surface contact information, and prompt next-step actions for human review.
Operational coverage extended to marketing and sales functions, where the platform runs on the public website to handle inbound inquiries and route qualified prospects to internal teams. Integrations are limited to web embedding and handoff workflows, with qualified conversations funneled to the sales organization for human follow-up and further qualification.
Governance emphasized ongoing script tuning, cadence adjustments, and role-based access to conversation logs for marketing and sales users, enabling iterative refinement of qualification rules and conversational flows. The deployment positions Conversica AVA.ai Platform as a website-centered conversational layer for lead engagement within Cre8tive Technology and Design.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
Cre8tive Technology and Design Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Cre8tive Technology and Design deployed Microsoft 365 as its Collaboration platform. The implementation is observable through Office 365 Mail on the company website, indicating hosted email provisioning and public-facing mail routing for client contact and inbound communications. Microsoft 365 supports core productivity and collaboration services used to run corporate communications and document workflows for the professional services business functions at Cre8tive Technology and Design.
Configuration emphasis was on hosted email and mailbox provisioning alongside cloud file collaboration and productivity applications consistent with the Collaboration category. Functional capabilities implemented align with enterprise email, shared document libraries and standard productivity suites within Microsoft 365, and operational coverage is company-wide across Cre8tive Technology and Design staff in the United States with email surfaced on the public website. Governance and operational controls are expected to center on tenant administration, mailbox routing and user provisioning workflows consistent with Microsoft 365 tenant management practices.
|
Cre8tive Technology and Design CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Cre8tive Technology and Design implemented Hotjar on its public website to instrument qualitative user behavior signals as part of its Customer Experience toolkit. The deployment used Hotjar's client-side script embedded across site pages to capture heatmaps, session recordings, and on-page feedback, enabling direct observation of click, scroll and navigation patterns. The integration point remained the website surface rather than back-end systems, positioning Hotjar for front-end experience analysis and feedback collection.
The implementation emphasized core Hotjar capabilities including heatmaps, session recordings, funnel analysis and feedback widgets, with configuration focused on page-level tracking, sampling controls and consent-aware recording settings. Operational ownership centered on marketing and UX functions for iterative content and design decisions, with captured qualitative data intended to complement existing quantitative analytics. Governance included rules for which pages were recorded and how feedback was collected, aligning Hotjar usage with site instrumentation and experience research workflows.
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Cre8tive Technology and Design IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Cre8tive Technology and Design CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Cre8tive Technology and Design
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Business Development Executive | Director | Sales | ||||
| COO | CXO | Finance |
Apps Being Evaluated by Cre8tive Technology and Design Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||