AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Creative Memories Tech Stack and Enterprise Applications

Creative Memories ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2004 2004
In 2004, Creative Memories implemented Intuit Quickbooks Enterprise to centralize financial operations. The deployment targeted the companys accounting and finance functions within its United States operations, aligning with its ERP Financial needs for a 100 person media company. The Intuit Quickbooks Enterprise implementation focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, consolidated financial reporting, and multi-user concurrency controls. Configuration emphasized chart of accounts standardization, period close workflows, and role-based access for accounting, order processing, and inventory stewardship. Operational coverage extended across finance, accounts, and transactional order-to-cash and procure-to-pay processes, with the application serving as the primary financial system of record. No external system integrators are referenced in source materials, and integrations are not specified, so the implementation narrative centers on internal accounting automation and financial data consolidation. Governance incorporated finance-led ownership, month-end close procedures, and user role governance to support consistent reporting and compliance workflows. Intuit Quickbooks Enterprise was restated as the platform delivering ERP Financial functionality and accounting automation for Creative Memories in 2004.
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Creative Memories AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Devart Legacy dbForge Studio for MySQL AI Database AI Development n/a 2021 2021
In 2021, Creative Memories implemented dbForge Studio for MySQL as a core element of its AI Database tooling to manage e-commerce, data-warehouse, and manufacturing databases across its US operations. The deployment focused on a centralized database development and administration workflow, bringing a single IDE and utility set to the teams responsible for transaction systems, analytics stores, and manufacturing data feeds. Configuration emphasized routine task automation and data movement capabilities, with dbForge Studio for MySQL used for SQL development, data import and export workflows, and scripted task orchestration to accelerate repeatable database operations. The implementation standardized pattern templates and repeatable import/export procedures to reduce manual scripting and day to day database maintenance overhead. Operational coverage extended across IT, operations, e-commerce, and manufacturing data stewards, with the application connected to the companys e-commerce databases, analytics data warehouse, and shop floor manufacturing databases. The use of dbForge Studio for MySQL enabled consistent query development, bulk data loading, and coordinated change activities across those functional areas without introducing named third party integrations. Governance centered on consolidating database tooling and formalizing administrative workflows to improve consistency of deployments and data handling practices. The Devart success story reports a 25 percent efficiency boost and a 50 percent reduction in time spent on routine database work following the dbForge Studio for MySQL rollout, outcomes that are cited as central to the project evaluation.
Creative Memories AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Creative Memories deployed Zendesk Chat on its public website to provide real-time customer messaging. Zendesk Chat is used as their Chatbots and Conversational AI entry point on the site, delivering a web-embedded chat widget for visitor-initiated conversations. The implementation surfaces standard conversational capabilities, including live agent messaging, canned responses, chat transcripts, and visitor presence indicators. The deployment is structured around the site-hosted widget connecting to the Zendesk Chat application for agent handling. The configuration focuses on customer support and site engagement workflows, enabling agents to respond to incoming chats through the Zendesk Chat console and to capture conversation history for follow-up. Operational scope centers on website-based support, with use aligned to front-line service and customer engagement functions rather than back-office systems.
Creative Memories Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Creative Memories eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce eCommerce 2015 2015
Creative Memories CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2020 2020
Customer Support CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Creative Memories ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Creative Memories PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
Creative Memories IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Creative Memories

First Name Last Name Title Function Department Email Phone
President CXO Finance
Director of Marketing & Communications Director Marketing
Accounting Manager Manager Finance

Apps Being Evaluated by Creative Memories Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Creative Memories IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Creative Memories digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Creative Memories Technographics
Creative Memories is a Media organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Creative Memories operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, dbForge Studio for MySQL and Zendesk Chat, covering areas like ERP Financial, AI Database and Chatbots and Conversational AI.
Creative Memories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Devart and Zendesk.
Creative Memories recently adopted applications including Visa Authorize.Net in 2021, PayPal Braintree in 2021 and dbForge Studio for MySQL in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Creative Memories’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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