New York, 10010, NY,
United States
Credit Suisse US Technographics
Credit Suisse US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Suisse US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Credit Suisse US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Suisse US has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Adobe Experience Manager for Digital Asset Management in 2015, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Suisse US is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Suisse US revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Suisse US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Suisse US Tech Stack and Enterprise Applications
Credit Suisse US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Credit Suisse US implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its public website. The deployment integrates Cisco Webex Meetings as a web-accessible conferencing layer to provide browser-based meeting access and standard Webex client connectivity, enabling on-demand and scheduled virtual sessions from the corporate site. Configuration work centered on web session initiation, meeting scheduling integration with calendar workflows, and secure meeting access controls suitable for a regulated financial institution.
Operational coverage is focused on US digital channels and supports client-facing engagement and internal collaboration across advisory and support functions. The implementation leverages Audio Video and Web Conferencing capabilities commonly used in banking, including video and audio streaming, screen sharing, meeting recording, and calendar-driven invitations. Governance changes emphasized web content management updates, meeting provisioning workflows, and access control policies to align meeting operations with institutional compliance and information security requirements.
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Collaboration | Collaboration |
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2013 | 2013 |
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Credit Suisse US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2015 | 2015 |
In 2015, Credit Suisse US deployed Adobe Experience Manager as a Digital Asset Management solution to manage multimedia assets on its public website. Adobe Experience Manager served as the focal platform for organizing web-facing images, PDFs, and rich media used across corporate and client engagement pages.
The implementation emphasized core DAM capabilities, including a centralized asset repository, metadata tagging and taxonomy support, automated rendition generation for web formats, and version control to support web publishing workflows. Adobe Experience Manager was configured to support role based access and editorial workflows typical of enterprise web content operations.
Operational coverage centered on the corporate web channel, with the platform used by marketing and web content teams to provision assets for site pages and campaign content. The deployment aligned Adobe Experience Manager with content delivery processes to ensure assets were published with appropriate metadata and access controls for compliance and brand governance.
Governance focused on asset lifecycle controls, metadata standards, and approval workflows to standardize how marketing and digital teams publish and retire assets. The implementation narrative positions Credit Suisse US Adobe Experience Manager Digital Asset Management as the platform supporting web content operations and marketing asset governance.
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Digital Signing | Content Management |
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2021 | 2021 |
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Credit Suisse US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Credit Suisse US implemented Adobe Experience Cloud on its public website to manage digital presence and Customer Experience across web properties. The deployment leverages Adobe Experience Cloud as a cloud delivered suite to centralize web content and client facing experience controls for the United States digital channel.
The implementation emphasizes typical Customer Experience capabilities including web content management, digital asset handling, behavioral personalization, analytics instrumentation, and campaign orchestration. Adobe Experience Cloud is used to support content authoring and publishing workflows, client side tagging and session level experience management, and ongoing personalization and testing capabilities consistent with enterprise digital experience practices.
Operational ownership sits with the banks digital and marketing teams, with a centralized governance model for editorial workflows, role based authoring, quality review, and release cadence to the public site. The scope is focused on web channels and marketing led customer engagement, where Adobe Experience Cloud provides the core platform for experience management and analytics driven content decisions.
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Marketing Automation | CRM |
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2017 | 2017 |
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Credit Suisse US Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2017 | 2017 |
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Trading Platform | Investment Management |
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2015 | 2015 |
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Credit Suisse US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2007 | 2007 |
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Treasury Management | TRM |
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2014 | 2014 |
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Credit Suisse US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Credit Suisse US
Apps Being Evaluated by Credit Suisse US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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