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Credito Y Caucion
Location
Calle de Jose Abascal 44,
Madrid, 28003,
Spain
Website
https://www.creditoycaucion.es/
Phone
34 91 581 8000
Artw industry
Insurance
Employee
Revenue

Credito Y Caucion Technographics

Credito Y Caucion Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Credito Y Caucion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Credito Y Caucion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Credito Y Caucion has purchased the following applications: Microsoft 365 for Collaboration in 2016, Magnolia CMS for Content Management in 2018, Evolutio Contact Center Cloud for Call Center in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Credito Y Caucion is running and its propensity to invest more and deepen its relationship with Microsoft , Magnolia International , Evolutio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Credito Y Caucion revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credito Y Caucion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Credito Y Caucion Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Magnolia International Legacy Magnolia CMS Content Management Content Management n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Evolutio Legacy Evolutio Contact Center Cloud Call Center CRM n/a 2023 2023
In 2023 Credito Y Caucion implemented Evolutio Contact Center Cloud as a Call Center solution and deployed the application on their public website to handle customer-facing interactions. The deployment is focused on the insurer's customer service and policyholder communication channels across its Spain operations, positioning Evolutio Contact Center Cloud to serve as the primary web‑facing contact layer for inbound requests. The implementation uses a cloud hosted contact routing architecture embedded into the website, providing omnichannel session handling, interactive voice response flows, and agent desktop functionality consistent with Call Center platform capabilities. Configuration work emphasized routing rules, queue management, and scripted agent workflows to support contact handling and service continuity. Integration scope centers on capturing inbound contacts originating from the corporate website and routing them into centralized contact queues, with operational coverage aligned to customer service teams. Governance and rollout emphasized standardized routing policies and agent workflow standardization to align contact handling across the insurer's service functions.
Customer Experience CRM 2019 2019
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2023 2023
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2025 2025
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Credito Y Caucion
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Credito Y Caucion Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Credito Y Caucion Technographics

Credito Y Caucion is a Insurance organization based in Spain, with around 1500 employees and annual revenues of $500.0 million.

Credito Y Caucion operates a diverse technology stack with applications such as Microsoft 365, Magnolia CMS and Evolutio Contact Center Cloud, covering areas like Collaboration, Content Management and Call Center.

Credito Y Caucion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Magnolia International and Evolutio.

Credito Y Caucion recently adopted applications including Atlassian Jira Service Desk in 2025, Evolutio Contact Center Cloud in 2023 and Salesforce Pardot in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Credito Y Caucion’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Credito Y Caucion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Credito Y Caucion technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.