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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Credito Y Caucion Tech Stack and Enterprise Applications

Credito Y Caucion Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Credito Y Caucion Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Magnolia International Legacy Magnolia CMS Content Management Content Management n/a 2018 2018
Credito Y Caucion CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Evolutio Legacy Evolutio Contact Center Cloud Call Center CRM n/a 2023 2023
In 2023 Credito Y Caucion implemented Evolutio Contact Center Cloud as a Call Center solution and deployed the application on their public website to handle customer-facing interactions. The deployment is focused on the insurer's customer service and policyholder communication channels across its Spain operations, positioning Evolutio Contact Center Cloud to serve as the primary web‑facing contact layer for inbound requests. The implementation uses a cloud hosted contact routing architecture embedded into the website, providing omnichannel session handling, interactive voice response flows, and agent desktop functionality consistent with Call Center platform capabilities. Configuration work emphasized routing rules, queue management, and scripted agent workflows to support contact handling and service continuity. Integration scope centers on capturing inbound contacts originating from the corporate website and routing them into centralized contact queues, with operational coverage aligned to customer service teams. Governance and rollout emphasized standardized routing policies and agent workflow standardization to align contact handling across the insurer's service functions.
Customer Experience CRM 2019 2019
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2023 2023
Tag Management CRM 2017 2017
Credito Y Caucion ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2025 2025
Credito Y Caucion PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
Credito Y Caucion IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Credito Y Caucion CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Credito Y Caucion

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Credito Y Caucion Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Credito Y Caucion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Credito Y Caucion digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Credito Y Caucion Technographics
Credito Y Caucion is a Insurance organization based in Spain, with around 1500 employees and annual revenues of $500.0 million.
Credito Y Caucion operates a diverse technology stack with applications such as Microsoft 365, Magnolia CMS and Evolutio Contact Center Cloud, covering areas like Collaboration, Content Management and Call Center.
Credito Y Caucion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Magnolia International and Evolutio.
Credito Y Caucion recently adopted applications including Atlassian Jira Service Desk in 2025, Evolutio Contact Center Cloud in 2023 and Salesforce Pardot in 2023, highlighting its ongoing modernization strategy.
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Our research team continuously updates Credito Y Caucion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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