AI Buyer Insights:

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

Crescendo Systems
Location
Unit 1 Five Ways Business Centre,
Feltham, TW13 7AQ,
United Kingdom
Website
https://www.crescendosystems.co.uk/
Phone
44 19 3278-9433
Artw industry
Professional Services
Employee
Revenue

Crescendo Systems Technographics

Crescendo Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Crescendo Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Crescendo Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Crescendo Systems has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2021, Bluehost for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Crescendo Systems is running and its propensity to invest more and deepen its relationship with Formilla.com , Microsoft , Bluehost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Crescendo Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crescendo Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Crescendo Systems Tech Stack and Enterprise Applications

Crescendo Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Formilla.com Legacy Formilla.com Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Crescendo Systems implemented Formilla.com on its website. Crescendo Systems deployed Formilla.com as a Chatbots and Conversational AI solution to provide customer-facing support and lead capture directly through its public web presence. The deployment relies on a hosted chat widget and cloud-hosted conversation management rather than on-premise infrastructure, aligning with the operational scale of a ten person professional services firm. The implementation enables both live agent interaction during business hours and asynchronous messaging for after-hours inquiries. Configuration focused on conversation routing into the Formilla.com agent console, canned responses and automated reply flows to handle common inquiries, visitor monitoring and lead capture forms to surface prospects, and offline message capture for follow up. Operational ownership is concentrated in client-facing sales and support functions, with rollout limited to the corporate website as the primary engagement channel. Governance centers on standardized message templates and response workflows to ensure consistent handling of inbound chats and to integrate chat handling into existing support routines. Formilla.com is restated as the application providing Chatbots and Conversational AI for Crescendo Systems customer support and lead capture.
Crescendo Systems Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Crescendo Systems implemented Microsoft 365 as its Collaboration platform. The small UK professional services firm configured a cloud hosted Microsoft 365 tenant to provide core collaboration capabilities including Exchange Online for email, SharePoint Online and OneDrive for document storage and sharing, and Microsoft Teams for chat and meetings, and the company website references Microsoft 365 indicating an active tenancy tied to public facing workflows. Administration and governance are managed centrally through the Microsoft 365 admin center and Azure Active Directory, consolidating user provisioning, access controls, and baseline security policies under a single tenant. Operational scope covers core business functions for the 10 person firm including communications, project file management, and client collaboration, reflecting a compact cloud native Collaboration platform built on Microsoft 365.
Crescendo Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bluehost Legacy Bluehost Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Crescendo Systems implemented Bluehost as its Application Hosting and Computing Services provider for the company website. The deployment is focused on hosting and DNS delivery for Crescendo Systems' UK professional services site, with Bluehost used to manage site availability, domain configuration, and the company’s public web presence. Bluehost provides the hosting control plane and site administration capabilities typical of Application Hosting and Computing Services, and Crescendo Systems uses Bluehost to perform content updates, uptime management, and email routing for client communications. Operational ownership rests with the small internal team responsible for the website, and the implementation is scoped to the corporate site and customer-facing digital channels rather than broader enterprise systems.
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Crescendo Systems

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Crescendo Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crescendo Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crescendo Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Crescendo Systems Technographics
Crescendo Systems is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
Crescendo Systems operates a diverse technology stack with applications such as Formilla.com, Microsoft 365 and Bluehost, covering areas like Chatbots and Conversational AI, Collaboration and Application Hosting and Computing Services.
Crescendo Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Formilla.com, Microsoft and Bluehost.
Crescendo Systems recently adopted applications including Google Cloud Platform (GCP) in 2022, Microsoft 365 in 2021 and Bluehost in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crescendo Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Crescendo Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crescendo Systems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.