Crescent Parts & Equipment
5121 Manchester Ave.,
St. Louis, 63110, MO,
United States
St. Louis, 63110, MO,
United States
1 314-647-5511
Distribution
Crescent Parts & Equipment Technographics
Crescent Parts & Equipment Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crescent Parts & Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Crescent Parts & Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crescent Parts & Equipment has purchased the following applications: Billtrust AR Automation for AR Automation in 2019, Infor Distribution SX.e for Distribution ERP in 2016, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crescent Parts & Equipment is running and its propensity to invest more and deepen its relationship with Billtrust , Infor , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crescent Parts & Equipment revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crescent Parts & Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crescent Parts & Equipment Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust AR Automation | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Crescent Parts & Equipment implemented Billtrust AR Automation, deploying Billtrust invoicing and payments solutions to automate accounts receivable. The deployment targeted AR Automation across Crescent’s U.S. distribution operations and was oriented around improving order-to-cash workflows and customer invoice presentment.
Billtrust AR Automation was configured to centralize invoice presentment and payment processing, combining electronic invoicing, payments processing, and an electronic adoption campaign to drive customer conversion to digital payments. The implementation created a single invoice tracking repository and automated routine AR tasks, reducing manual invoice distribution and standardizing cash application and exception handling workflows.
Operational coverage emphasized the accounts receivable and credit management functions, with the credit manager driving customer outreach and adoption during the campaign. Rollout governance included a structured electronic adoption campaign to educate customers, conversion tracking to monitor adoption, and reallocation of AR team responsibilities toward exception management and project work.
As the campaign matured, Crescent increased electronic adoption by more than 620 percent, reduced costs by 67 percent, improved customer satisfaction, and consolidated invoice visibility in one central location. The company reported that Billtrust AR Automation freed AR staff time to focus on recurring issues and strategic projects, captured by the credit manager observation "Automating our A/R process frees up my time to not just solve immediate problems, but also solve recurring problems."
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution SX.e | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Crescent Parts & Equipment implemented Infor Distribution SX.e, a Distribution ERP, to centralize core order-to-cash, accounts payable and vendor master processes. The deployment targeted finance and credit operations for the 120-employee distributor, focusing on transactional controls for vendor invoice processing and customer billing workflows.
Infor Distribution SX.e was configured to manage Accounts Payable workflows, vendor master data, Accounts Receivable invoicing, and credit application tracking. Operational tasks documented as part of the implementation include researching vendor statements for missing invoices, calling vendors to obtain invoice copies for posting and payment, and loading vendor tax and contact information directly into SXE Infor files.
The program incorporated electronic document management practices, scanning and logging all vendor invoices into Max Recall software for electronic storage while maintaining vendor file updates inside Infor Distribution SX.e. Credit operations integrated manual verification steps, researching prospective client credit applications for trade references and verification of proper insurance coverage and certification requirements, with findings recorded against customer records in SX.e.
Governance and day-to-day process changes assigned accountability to Accounts Payable, Accounts Receivable, and Credit teams to enforce vendor documentation and invoice imaging standards. Customer-facing fulfillment included procedures to email or fax customer invoices and statements on request, and ongoing vendor outreach for current W-9 tax forms to ensure vendor records in Infor Distribution SX.e remained complete and auditable.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Crescent Parts & Equipment implemented Microsoft 365 to address Collaboration requirements for its 120-employee distribution operation in the United States. The company publicly surfaces Microsoft 365 on its corporate website, indicating a cloud-hosted Microsoft 365 tenancy was provisioned and integrated with web-facing components or embeddable services.
Microsoft 365 provides a suite of Collaboration capabilities and the platform commonly includes Exchange Online for email, SharePoint for intranet and document management, Teams for persistent chat and meetings, and OneDrive for file sync. Crescent Parts & Equipment’s use of Microsoft 365 implies configuration of standard collaboration workflows such as shared document libraries, centralized mailbox services, and web-accessible content delivery consistent with Collaboration category patterns.
The implementation architecture centers on Microsoft 365 as a cloud SaaS layer surfaced to external web channels, which suggests identity and access controls, tenant-level administration, and centralized user provisioning are relevant governance controls for the deployment. Operational coverage is company-wide for internal collaboration and public web integration, and the deployment aligns Crescent Parts & Equipment Microsoft 365 Collaboration to core business functions including internal communications, document workflows, and customer facing web content.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
|
2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crescent Parts & Equipment
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Crescent Parts & Equipment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Crescent Parts & Equipment Technographics
Crescent Parts & Equipment is a Distribution organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
Crescent Parts & Equipment operates a diverse technology stack with applications such as
Billtrust AR Automation, Infor Distribution SX.e and Microsoft 365,
covering areas like AR Automation, Distribution ERP and Collaboration.
Crescent Parts & Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Billtrust, Infor and Microsoft.
Crescent Parts & Equipment recently adopted applications including
WooCommerce in 2021, New Relic APM in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crescent Parts & Equipment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crescent Parts & Equipment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crescent Parts & Equipment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.