AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Crisis Tech Stack and Enterprise Applications

Crisis ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2021 2021
In 2021, Crisis implemented Apple Pay to extend its Payment Processing capability on its public website. The deployment embeds Apple Pay into the site checkout flow, enabling browser and mobile wallet payments through the Apple Pay application and presenting a native wallet payment option during online checkout. The implementation is web-first, incorporating client-side Apple Pay web integration to surface the Apple Pay button, handle merchant validation, and capture tokenized payment credentials as part of the payment authorization workflow. Operational scope is focused on online transactions conducted through the Crisis website in the United Kingdom, and rollout required updates to checkout UX, payment acceptance workflows, and reconciliation procedures to consume Apple Pay authorization responses within existing payment processing practices.
Payment Processing ERP 2021 2021
Payment Processing ERP 2020 2020
Crisis Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2019 2019
In 2019, Crisis implemented Umbraco CMS on its public website. The Umbraco CMS deployment serves as the organization's Web Content Management platform for content publishing, templating and media management. This implementation centralizes editorial workflows and supports role based content editing and staged publishing. The deployment aligns with standard Web Content Management patterns, leveraging Umbraco CMS features for template driven page rendering, rich text editing and media asset handling to support communications and digital functions. Operational ownership is placed with the communications and digital teams, with governance focused on content approval, access controls and publishing cadence. Integrations and hosting details were not provided, so the narrative focuses on the functional scope of Umbraco CMS for the public website.
Crisis CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, Crisis implemented Hotjar on its public website to support Customer Experience initiatives. The deployment focused on page-level instrumentation across the organization website, positioning Hotjar as the primary qualitative analytics layer to capture session recordings and on-page behavior for UX and content decisioning. Configuration emphasized heatmaps, session recordings, conversion funnel inspection and on-page feedback widgets, reflecting common Customer Experience capabilities for behavioral analysis and qualitative research. Operational ownership was assigned to the digital and web teams, with findings routed to user experience, marketing and site operations to inform prioritization of design and content changes, and data capture was scoped to client-facing pages and form flows under standard web consent and privacy controls for behavioral analytics.
Crisis ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2022 2022
Crisis TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Crisis IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Crisis CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Crisis Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2018 2018

IT Decision Makers and Key Stakeholders at Crisis

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Crisis Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crisis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crisis digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Crisis Technographics
Crisis is a Healthcare organization based in United Kingdom, with around 597 employees and annual revenues of $64.4 million.
Crisis operates a diverse technology stack with applications such as Apple Pay, Umbraco CMS and Hotjar, covering areas like Payment Processing, Web Content Management and Customer Experience.
Crisis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Umbraco and Contentsquare.
Crisis recently adopted applications including Atlassian Jira Service Desk in 2022, Apple Pay in 2021 and Google Pay in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crisis’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Crisis’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crisis technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.