AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Critical Link
Location
6712 Brooklawn Pkwy.,
Syracuse, 13211, NY,
United States
Website
https://www.criticallink.com/
Phone
1 315-425-4045
Artw industry
Manufacturing
Employee
Revenue

Critical Link Technographics

Critical Link Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Critical Link and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Critical Link employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Critical Link has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Hotjar for Customer Experience in 2022, CodeSonar for Vulnerability Management , Application Security (AppSec) in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Critical Link is running and its propensity to invest more and deepen its relationship with Adobe Systems , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Critical Link revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Critical Link intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Critical Link Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Collaboration Collaboration 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
Digital Advertising Platform CRM 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
CodeSecure Legacy CodeSonar Vulnerability Management , Application Security (AppSec) CyberSecurity n/a 2023 2023 In 2023, Critical Link deployed CodeSonar to improve the reliability of DSP and embedded software across its MityDSP platforms. The deployment in the United States targeted engineering and development workflows responsible for MityDSP firmware and signal processing stacks. CodeSonar, operating in the Vulnerability Management ,Application Security (AppSec) category, provided deeper static analysis focused on defect detection during development. The implementation emphasized CodeSonar static analysis capabilities tuned for embedded C and C++ code, with rule configuration aligned to the high assurance needs of industrial and defense use cases. Analysis was instrumented into local build pipelines and product testing to surface buffer, concurrency, and control flow defects earlier in the development lifecycle. Functional modules included automated code scanning, prioritized defect reporting, and developer-facing analysis output to support remediation workflows. Governance and process changes introduced code review gates and defect triage workflows to ensure findings from CodeSonar were tracked into sprint backlogs and release criteria. The deployment saved development time and reduced cost while helping maintain high assurance for customers in industrial, scientific, and defense sectors. Critical Link deployed CodeSonar in the Vulnerability Management ,Application Security (AppSec) category to harden embedded software quality assurance.
IT Decision Makers and Key Stakeholders at Critical Link
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Critical Link Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Critical Link Technographics

Critical Link is a Manufacturing organization based in United States, with around 50 employees and annual revenues of $8.0 million.

Critical Link operates a diverse technology stack with applications such as Adobe Connect, Hotjar and CodeSonar, covering areas like Audio Video and Web Conferencing, Customer Experience and Vulnerability Management , Application Security (AppSec).

Critical Link has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Contentsquare and CodeSecure.

Critical Link recently adopted applications including CodeSonar in 2023, Hotjar in 2022 and Adobe Connect in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Critical Link’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Critical Link’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Critical Link technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.