Crossroads
200 E Broad St Suite 300,
Greenville, 29601, SC,
United States
Greenville, 29601, SC,
United States
1 864-527-3145
Healthcare
Crossroads Technographics
Crossroads Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crossroads and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Crossroads employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crossroads has purchased the following applications: iSolved Hire for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2019, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crossroads is running and its propensity to invest more and deepen its relationship with iSolved , symplr , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crossroads revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crossroads intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crossroads Tech Stack and Enterprise Applications
Crossroads HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iSolved | Legacy | iSolved Hire | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Crossroads implemented iSolved Hire as its Applicant Tracking System, deploying the vendor hosted careers portal at crossroadstreatmentcenters.isolvedhire.com on the company website. The Crossroads iSolved Hire Applicant Tracking System is positioned to support recruiting and HR business functions by presenting a public job map and collecting candidate applications directly through the careers page.
Implementation focused on embedded web portal configuration and standard ATS functional modules, including job requisition publishing, application intake and tracking, candidate workflow stages and basic screening workflows common to Applicant Tracking System deployments. The iSolved Hire application was configured to drive online job postings, route applicant data into staged hiring processes and provide HR users with a centralized candidate queue and status management.
Operational governance was organized under the centralized HR and talent acquisition function, with recruiting teams managing job posting and approval workflows and maintaining candidate records through the iSolved Hire interface. The deployment served Crossroads recruiting operations across its United States sites, leveraging the hosted application to keep the public job map and application flow on the corporate careers site.
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Payroll | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Crossroads Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Crossroads implemented Microsoft 365 as its Collaboration platform and the company’s public website shows Microsoft 365 assets in use. This deployment established Microsoft 365 as the central Collaboration application supporting internal communication and document workflows across the organization.
The Microsoft 365 implementation includes core Collaboration capabilities typical of the suite, including enterprise email and calendaring, team messaging and meetings, document collaboration and intranet content management, cloud file storage, and desktop and web productivity applications. Microsoft 365 is presented as the integrated set of tools used to standardize communication, content authoring, and file sharing across clinical and administrative functions.
Architecturally the implementation reflects a cloud based SaaS footprint where Microsoft 365 services host collaboration and content layers while integrating with Crossroads identity and access controls for centralized authentication. Governance was organized around centralized tenant administration, role based access controls, and policy configuration to align Collaboration usage with healthcare operational requirements and data handling expectations.
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Crossroads Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020 Crossroads implemented Exclaimer Cloud Signatures for Office 365 to centralize corporate email signature management. Exclaimer Cloud Signatures for Office 365 is deployed as a Digital Signing solution that sits in the Office 365 mail flow and governs outbound message branding and signature rendering for Crossroads communications.
The implementation emphasizes a centralized template library and rule engine, using HTML signature templates, dynamic user attribute insertion from Office 365 user profiles, and conditional signature rules by group or department. Configuration covers signature templates for standard corporate headers and footers, campaign and legal banner zones, and automated formatting to ensure consistent rendering across common email clients.
Operational integration is focused on Office 365 mail routing and user profile attributes, delivering signature application across Crossroads employee email accounts in the United States. The deployment supports business functions including corporate communications, patient outreach, and administrative correspondence, aligning signature templates with departmental needs while preserving central control.
Governance is structured around centralized administration of templates and approval workflows, with IT and communications owning template versioning and rollout coordination. Operational processes were adjusted to route signature updates through a controlled approval and publishing process, ensuring consistent identity and compliance for outbound email.
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Crossroads CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Listing Management | CRM |
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2020 | 2020 |
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Crossroads TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Crossroads IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Crossroads
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Human Resources Officer and In-House Counsel | CXO | HR | |
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Sr Manager of Benefits & HRIS | Manager | HR | |
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Senior Manager of Human Resources | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by Crossroads Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crossroads IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crossroads digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Crossroads Technographics
Crossroads is a Healthcare organization based in United States,
with around 1000 employees and annual revenues of $100.0 million.
Crossroads operates a diverse technology stack with applications such as
iSolved Hire, Microsoft 365 and Exclaimer Cloud Signatures for Office 365,
covering areas like Applicant Tracking System, Collaboration and Digital Signing.
Crossroads has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iSolved, Microsoft and Exclaimer.
Crossroads recently adopted applications including
Talkdesk CX Cloud in 2024, Magnite (ex Rubicon Project) in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crossroads’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crossroads’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crossroads technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.