CrowdRiff
225 King St W Suite 1200,
Toronto, M5V 3M2, ON,
Canada
Toronto, M5V 3M2, ON,
Canada
1 888-702-8260
Professional Services
CrowdRiff Technographics
CrowdRiff Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CrowdRiff and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CrowdRiff employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CrowdRiff has purchased the following applications: Lever by Employ for Applicant Tracking System in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CrowdRiff is running and its propensity to invest more and deepen its relationship with Employ , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CrowdRiff revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CrowdRiff intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CrowdRiff Tech Stack and Enterprise Applications
CrowdRiff HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, CrowdRiff deployed Lever by Employ as its Applicant Tracking System. Lever by Employ was embedded into CrowdRiff's public career site to capture applicant flow directly from job listings and to present live openings to candidates.
The implementation used standard Applicant Tracking System capabilities, including job posting management, career site integration, candidate pipeline tracking, interview scheduling, offer creation, and basic reporting. Lever by Employ was configured to surface candidate status across requisitions and to maintain structured pipeline stages for visibility into hiring progress.
Operational scope covered CrowdRiff's internal talent acquisition and HR functions for the approximately 100 employee organization, with the Applicant Tracking System supporting hiring managers and recruiters across roles. Governance was implemented through configured user roles and permission sets, standardized pipeline stages, and interview scorecards to align hiring workflows and decision points.
Technically the deployment followed a cloud delivered SaaS model with the career site integration providing front end candidate capture and the Lever by Employ backend providing workflow orchestration and applicant record management. The configuration emphasized consistent recruiting workflows, career site driven applicant capture, and centralized candidate data for Talent Acquisition and HR operations.
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CrowdRiff AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, CrowdRiff implemented Drift AI Chatbot on its public website. The deployment positioned Drift AI Chatbot as a Chatbots and Conversational AI solution to provide the primary conversational entry point for site visitors and prospective buyers.
The implementation focused on conversational routing and automated qualification flows, using scripted playbooks and intent detection consistent with Chatbots and Conversational AI capabilities. CrowdRiff configured Drift AI Chatbot to capture contact and qualification data within conversations and to escalate sessions to human agents when automatic qualification criteria were met.
Deployment architecture was website embedded, operating as a front end conversational layer that supports marketing lead capture and sales qualification plus initial customer support triage. Operational coverage is concentrated on web traffic and buyer engagement workflows rather than back office processing.
Governance and operationalization emphasized configuration ownership by marketing and sales stakeholders, iterative tuning of conversation flows, and defined escalation rules for handoff to live agents. The narrative reflects a vendor hosted conversational interface implemented on CrowdRiff website using Drift AI Chatbot, aligning company marketing and sales functions with Chatbots and Conversational AI tooling.
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CrowdRiff Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, CrowdRiff implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization, and the deployment is observable from CrowdRiff's public website. The Toronto-area Company CrowdRiff is a Canada based professional services firm with approximately 100 employees, and Google Workspace (Formerly Google G-Suite) serves as the primary cloud collaboration platform for corporate communications and content workflows.
Google Workspace (Formerly Google G-Suite) was configured to support Gmail based corporate email, Google Drive for shared storage, Google Docs and Sheets for real time co-authoring and review, and Google Calendar for scheduling and resource coordination. Administrative capabilities were managed through the Google Admin console, including user provisioning, group based sharing controls, and device and access policy settings consistent with standard Collaboration platform governance.
Operational coverage centered on company wide business functions supporting marketing, product, sales, and customer facing teams, with staged account onboarding and centralized account lifecycle management. Governance emphasized Admin console policy enforcement and group sharing policies to control collaboration and document access, aligning platform configuration with enterprise collaboration practices.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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CrowdRiff CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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CrowdRiff ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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CrowdRiff IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CrowdRiff
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CrowdRiff Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CrowdRiff IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CrowdRiff digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CrowdRiff Technographics
CrowdRiff is a Professional Services organization based in Canada,
with around 100 employees and annual revenues of $10.0 million.
CrowdRiff operates a diverse technology stack with applications such as
Lever by Employ, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
CrowdRiff has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Drift and Google.
CrowdRiff recently adopted applications including
Hubspot Marketing Automation in 2021, Cloudflare CDN in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CrowdRiff’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CrowdRiff’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CrowdRiff technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.