Crown BioScience Inc.
16550 West Bernardo Drive Building 5, Suite 525,
San Diego, 92127, CA,
United States
San Diego, 92127, CA,
United States
1 858-622-2900
Life Sciences
Crown BioScience Inc. Technographics
Crown BioScience Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crown BioScience Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 475 Crown BioScience Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crown BioScience Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crown BioScience Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crown BioScience Inc. revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crown BioScience Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crown BioScience Inc. Tech Stack and Enterprise Applications
Crown BioScience Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Crown BioScience Inc. implemented Oracle NetSuite ERP. The deployment targeted ERP Financial functionality and focused on centralizing supplier and procurement financial workflows across the organization. The project included creation of supplier information in internal purchasing systems and in Oracle NetSuite ERP to establish vendor master records, payment profiles, and supplier identifiers within the financial application.
Configuration work covered vendor master data models, accounts payable ledger mapping, and procurement-to-pay record synchronization, aligning purchasing workflows with financial posting rules. The implementation connected internal purchasing systems with NetSuite for operational procurement activities, while finance maintained the ERP Financial ledger as the system of record for supplier liabilities. Governance introduced standardized supplier data fields and transactional controls to support procurement, accounts payable, and finance teams.
|
Crown BioScience Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Crown BioScience Inc. implemented Drift AI Chatbot on its public website, deploying a cloud delivered conversational layer aligned with the Chatbots and Conversational AI category for front door customer engagement and lead qualification. The deployment centers on an embedded website chat interface using Drift AI Chatbot to present automated conversational workflows to site visitors, initiating conversations and capturing contact intent for commercial follow up.
Configuration emphasizes conversational playbooks and intent routing, with the Drift AI Chatbot configured for automated message triggers, session based context, intent detection, and handoff to human operators when required. The implementation uses standard Chatbots and Conversational AI capabilities such as proactive messaging, scripted and dynamic flows, and a centralized admin console to author and update conversational content and routing logic.
Operational coverage targets the corporate website and commercial teams, with marketing owning content and sales and customer success coordinating human handoffs and qualification workflows. The deployment is structured as a SaaS hosted conversational engine with an embedded web widget for real time interaction and a single pane of management for conversational assets.
Governance was organized around conversational playbook ownership and escalation rules, with ongoing content updates driven by commercial operations and marketing. Training and operator procedures were established for chat handoffs and FAQ maintenance to sustain the Drift AI Chatbot implementation and ensure consistent interaction handling.
|
Crown BioScience Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Crown BioScience Inc. deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is surfaced on the corporate website and acts as the primary collaboration layer for employee communication and externally facing content touchpoints.
The implementation leverages core Microsoft 365 capabilities, including cloud email, SharePoint Online for document management and intranet content, OneDrive for file synchronization, and Microsoft Teams for meetings and real time collaboration. Configuration work focused on tenancy provisioning, mailbox and site architecture, and content publishing workflows that link internal collaboration artifacts to public facing pages.
Operational coverage includes corporate functions such as research, laboratory operations, commercial teams, and corporate support, aligning document control, knowledge sharing, and synchronous collaboration across those groups. Integrations surface Microsoft 365 content on the company website and align authentication and content management workflows with corporate publishing processes.
Governance centered on central administration of the Microsoft 365 tenancy, role based access controls, and records and retention practices consistent with life sciences compliance needs, applied to collaboration artifacts and document libraries. The deployment positions Microsoft 365 as the enterprise Collaboration backbone for internal communication, file management, and externally visible content delivery.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Crown BioScience Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Crown BioScience Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Crown BioScience Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Crown BioScience Inc. PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Crown BioScience Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Crown BioScience Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
Executive Director, Business Development | Director | Finance | |
|
|
|
Senior Vice President, Global Strategy, Marketing,Business Development | VP | Marketing | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Chief Operations Officer | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
Apps Being Evaluated by Crown BioScience Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crown BioScience Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crown BioScience Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Crown BioScience Inc. Technographics
Crown BioScience Inc. is a Life Sciences organization based in United States,
with around 475 employees and annual revenues of $85.0 million.
Crown BioScience Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Crown BioScience Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Microsoft.
Crown BioScience Inc. recently adopted applications including
CodeTwo Email Signatures in 2021, HubSpot CMS in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crown BioScience Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crown BioScience Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crown BioScience Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.