Singapore, 819664,
Singapore
Crowne Plaza Singapore Technographics
Crowne Plaza Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crowne Plaza Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Crowne Plaza Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crowne Plaza Singapore has purchased the following applications: Prommt Payments for Payment Processing in 2024, TripAdvisor Bokun for Reservation and Booking Management in 2016, Vimeo Online Video Editor for Video Editing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crowne Plaza Singapore is running and its propensity to invest more and deepen its relationship with Prommt , TripAdvisor , Vimeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crowne Plaza Singapore revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crowne Plaza Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crowne Plaza Singapore Tech Stack and Enterprise Applications
Crowne Plaza Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prommt | Legacy | Prommt Payments | Payment Processing | ERP | n/a | 2024 | 2024 |
In 2024 Crowne Plaza Singapore implemented Prommt Payments, a Payment Processing application, on its public website. The deployment targets guest-facing online payments for direct bookings and ancillary services through the hotel web checkout, making Prommt Payments the primary payment capture layer for the property’s e-commerce flows.
Prommt Payments was configured to support hosted checkout experiences, card acceptance and tokenization for card on file, refund and settlement workflows, and transactional reporting for finance teams. The implementation included PCI-aware payment handling and configuration of merchant settlement schedules and reconciliation exports typical of Payment Processing platforms.
The solution is embedded in the hotel website payment flow and is administered via an operational dashboard used by revenue management and finance staff for daily reconciliations and settlements. Operational scope is limited to the Crowne Plaza Singapore property and its direct online reservation channel, with administrative controls scoped to hotel finance and front office roles.
Rollout in 2024 proceeded with phased activation of live payments and staged administrative access, accompanied by updated payment handling policies and role based access controls to govern transactions and refunds. Prommt Payments serves as the property level Payment Processing system for online guest payments at Crowne Plaza Singapore.
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Crowne Plaza Singapore ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TripAdvisor | Legacy | TripAdvisor Bokun | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
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Crowne Plaza Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2016 | 2016 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Crowne Plaza Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Crowne Plaza Singapore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Crowne Plaza Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Crowne Plaza Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crowne Plaza Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Crowne Plaza Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||