Milpitas, 95035, CA,
United States
CSS Corp Technographics
CSS Corp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSS Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8962 CSS Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSS Corp has purchased the following applications: Microsoft 365 for Collaboration in 2015, Vonage Business Cloud for Call Center in 2018, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSS Corp is running and its propensity to invest more and deepen its relationship with Microsoft , ON24 , Vonage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSS Corp revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSS Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSS Corp Tech Stack and Enterprise Applications
CSS Corp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CSS Corp implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment centralized core collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for document and intranet content management, OneDrive for Business for personal file synchronization, and Microsoft Teams for chat, meetings, and persistent teamwork.
CSS Corp Microsoft 365 Collaboration supports business functions such as corporate communications, knowledge management, project collaboration, and service delivery coordination across the organization. The implementation is observable from technology signals on CSS Corp's public website, indicating tenant-level Microsoft 365 services are in use for both public-facing and internal collaboration channels. Operational governance was organized around centralized tenant administration, role-based access controls, content governance and compliance policies, and administrative controls to manage document lifecycle and external sharing, while configuration focused on standard collaboration workflows like document co-authoring, unified messaging, and centralized content repositories.
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Collaboration | Collaboration |
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2021 | 2021 |
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CSS Corp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vonage | Legacy | Vonage Business Cloud | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, CSS Corp implemented Vonage Business Cloud to manage VoIP services supporting Call Center business functions. The deployment centered on provisioning and management of customer accounts for VoIP, aligning Vonage Business Cloud with CSS Corp contact center operations and customer-facing support teams.
The Vonage Business Cloud implementation emphasized account lifecycle management, user and extension provisioning, inbound call routing and queue configuration, and telephony configuration for VoIP endpoints. Configuration work included tenant and account segmentation to reflect support team boundaries, role-based access for account administrators, and standard voice feature enablement consistent with Call Center workflows.
Operational coverage focused on managing customer accounts for VoIP services across CSS Corp support and contact center teams, with operational handoffs defined between account management and network operations. The implementation documented operational processes for account onboarding, service activation, and routine administration, and integrated Vonage Business Cloud operational terminology into incident and change workflows for contact center staff.
The narrative centers on CSS Corp, Vonage Business Cloud, Call Center, and the business function of customer support and contact center operations, restating Vonage Business Cloud as the implemented application and framing the deployment as an account-centric VoIP service management effort within CSS Corp.
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CSS Corp PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, CSS Corp implemented Amazon SES as its Transactional Email platform for website originated messages. The CSS Corp implementation of Amazon SES for Transactional Email supports website transactional messaging for customer communications and account workflows.
The deployment integrated Amazon Simple Email Service using SMTP and API endpoints to deliver standard transactional capabilities, including managed templates, domain verification, DKIM and SPF configuration, and automated bounce and complaint handling. Template management and programmatic sending were used to standardize account notifications, password resets, and other website triggered transactional emails.
Operational ownership was assigned to web engineering and site operations teams, who configured sending quotas, verified sending domains, and implemented application level retry and error handling for failed deliveries. Governance centered on domain authentication and complaint management, with monitoring and logging aligned to operational incident and deliverability workflows.
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CSS Corp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CSS Corp CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CSS Corp
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Apps Being Evaluated by CSS Corp Executives
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