AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

CTC Software Tech Stack and Enterprise Applications

CTC Software ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2018 2018
In 2018, CTC Software implemented Visa Authorize.Net for Payment Processing on its website. CTC Software uses Visa Authorize.Net as the primary payment gateway to handle online card authorizations and transaction routing for client billing and website checkout, aligning the application with core billing and revenue collection functions. The deployment follows standard gateway integration patterns, embedding Visa Authorize.Net via hosted payment form or API integration into the site checkout flow and leveraging category-aligned capabilities such as tokenization, authorization capture, and settlement orchestration. Operational coverage is focused on website-driven order capture and professional services invoicing, with governance centered on authorization workflows, refund and settlement processes, and merchant account reconciliation.
CTC Software AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, CTC Software implemented LiveChat on its website to provide web based client engagement, aligning the deployment with the Chatbots and Conversational AI category. The implementation uses the LiveChat widget embedded in the public site, leveraging a cloud hosted SaaS chat platform and an agent console for live messaging and session management. For a 50 employee professional services firm, the deployment positioned LiveChat as the primary web channel for inbound client inquiries, supporting sales and client support workflows. Configuration centered on agent routing, canned responses, chat transcripts and session history, and agent console management to improve response consistency and accountability. LiveChat was provisioned with operator seats for client facing staff, transcript logging for internal handoffs, and dashboarding for activity visibility, reflecting typical Chatbots and Conversational AI functional modules. Governance was implemented through response template controls and role based operator access, and the rollout emphasized continuous web channel coverage rather than broad omnichannel expansion.
CTC Software Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, CTC Software deployed Zoom as its primary Audio Video and Web Conferencing solution and instrumented the corporate website to surface live meeting access for clients and staff. Zoom is implemented as a cloud SaaS conferencing layer, exposing web-based meeting entry points from the site to initiate scheduled calls and ad hoc sessions, and providing real-time audio and video connectivity for remote engagements. The deployment leverages standard category capabilities such as screen sharing and browser-based meeting access to reduce friction for external participants. Functional coverage focuses on client-facing engagements and internal professional services collaboration, with Zoom supporting sales discussions, client onboarding sessions, and remote service delivery workflows. Governance and operational controls were organized around consistent scheduling practices and public meeting access policies to manage site-initiated sessions and ensure predictable usage patterns across departments. The narrative centers on CTC Software Zoom Audio Video and Web Conferencing implementation that embeds conferencing capabilities directly into the company website to support client interaction and service delivery.
Collaboration Collaboration 2018 2018
CTC Software eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CTC Software CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
CTC Software PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2019 2019
CTC Software PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021
CTC Software IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at CTC Software

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by CTC Software Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CTC Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CTC Software digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD CTC Software Technographics
CTC Software is a Professional Services organization based in United States, with around 50 employees and annual revenues of $5.0 million.
CTC Software operates a diverse technology stack with applications such as Visa Authorize.Net, LiveChat and Zoom, covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
CTC Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, LiveChat, Inc. and Zoom Video Communications.
CTC Software recently adopted applications including Zoom in 2021, WooCommerce in 2021 and Salesforce Marketing Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CTC Software’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates CTC Software’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CTC Software technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.