Bloomington, 55425, MN,
United States
CTC Software Technographics
CTC Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CTC Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 CTC Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CTC Software has purchased the following applications: Visa Authorize.Net for Payment Processing in 2018, LiveChat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CTC Software is running and its propensity to invest more and deepen its relationship with Visa , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CTC Software revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CTC Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CTC Software Tech Stack and Enterprise Applications
CTC Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, CTC Software implemented Visa Authorize.Net for Payment Processing on its website. CTC Software uses Visa Authorize.Net as the primary payment gateway to handle online card authorizations and transaction routing for client billing and website checkout, aligning the application with core billing and revenue collection functions.
The deployment follows standard gateway integration patterns, embedding Visa Authorize.Net via hosted payment form or API integration into the site checkout flow and leveraging category-aligned capabilities such as tokenization, authorization capture, and settlement orchestration. Operational coverage is focused on website-driven order capture and professional services invoicing, with governance centered on authorization workflows, refund and settlement processes, and merchant account reconciliation.
|
CTC Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, CTC Software implemented LiveChat on its website to provide web based client engagement, aligning the deployment with the Chatbots and Conversational AI category. The implementation uses the LiveChat widget embedded in the public site, leveraging a cloud hosted SaaS chat platform and an agent console for live messaging and session management. For a 50 employee professional services firm, the deployment positioned LiveChat as the primary web channel for inbound client inquiries, supporting sales and client support workflows.
Configuration centered on agent routing, canned responses, chat transcripts and session history, and agent console management to improve response consistency and accountability. LiveChat was provisioned with operator seats for client facing staff, transcript logging for internal handoffs, and dashboarding for activity visibility, reflecting typical Chatbots and Conversational AI functional modules. Governance was implemented through response template controls and role based operator access, and the rollout emphasized continuous web channel coverage rather than broad omnichannel expansion.
|
CTC Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, CTC Software deployed Zoom as its primary Audio Video and Web Conferencing solution and instrumented the corporate website to surface live meeting access for clients and staff. Zoom is implemented as a cloud SaaS conferencing layer, exposing web-based meeting entry points from the site to initiate scheduled calls and ad hoc sessions, and providing real-time audio and video connectivity for remote engagements. The deployment leverages standard category capabilities such as screen sharing and browser-based meeting access to reduce friction for external participants.
Functional coverage focuses on client-facing engagements and internal professional services collaboration, with Zoom supporting sales discussions, client onboarding sessions, and remote service delivery workflows. Governance and operational controls were organized around consistent scheduling practices and public meeting access policies to manage site-initiated sessions and ensure predictable usage patterns across departments. The narrative centers on CTC Software Zoom Audio Video and Web Conferencing implementation that embeds conferencing capabilities directly into the company website to support client interaction and service delivery.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
CTC Software eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
CTC Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
CTC Software PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2019 |
|
CTC Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
CTC Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at CTC Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CTC Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||